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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1142 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,142 reviews
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to help and went above and beyond to ensure my computer was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I dealt with was extremely helpful and a pleasure to work with I will recommend you to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install with Sonos Arc was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that has come by from the Geek Squad these last few visits has been great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I purchased a lot of equipment, so this was a great added bonus. Not sure how valuable if only bought a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squard did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great servise , very professional...wii use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Ben did a fantastic job of setting up our TV and getting the sound system set up as well! GREAT job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aron is an outstanding professional and a wonderful service tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing! It was a simple fix and they offered to let me call them in case I had the same problem again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a superb job setting up and explaining the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of this service that comes complementary with total tech. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to the heart of the issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not give up and found the issue with sound bar software update caused problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV installed quickly & efficiently. friendly Installer & answered any questions were had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent was Bree Floyd who was AMAZING! Super friendly and an excellent communicator. Well worth the price and will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help from the Geek Squad- super patient & through explanation of how to use installed equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative of good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to worry about assisting, hovering over or inspecting the work. Peace of mind and a quality result - very refreshing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Starrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install of my new tv. Cleaned up the tangle of cords behind the tv and gave instructions on how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my sound bar and cable box and got everything synced and working! They were excellent and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music from I Phone Now on Bose System

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a Sonos device to connect my Bose music system to the Music app on my I phone. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service! Very professional, knowledgeable, fast and friendly. I hope to have this crew at any other Best Buy Setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and helpful service. Full explanation and knowledge of the TV and Sound System

    I would recommend this to a friend