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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,137 reviews
  • Rated 5 out of 5 stars

    Great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up our TV'S, made sure they worked, explained to us how to use the remote and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Roku, Sonos port and showed us how to use everything with great courtesy and patience. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PEOPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and informative, really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never stopped looking for a solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with the Sonos system staying connected to our WiFi. It took awhile but he never gave up and he found the solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did an amazing job installing our new television and hooking up the Sonos sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well. Great service for the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agents installed both TV's and indoor antenna and set up the TV working channels. I have no complaints on the service I received from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Jeremy were patient and very competent in installing my new T.V. and getting it to fit my table stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarlC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledge able with my products. I would recommend their instillation to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are the best had to call them to get my network set up so I could use my new headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely use geek Squad again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job setting up TV, DVD player and Bose surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job! Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in conjunction with Total Tech Support and installed stereo and dash cam. Good job and saved dollars by being Total Tech Support member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is running well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat has very well qualified and knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and expertly done. Very helpful in his understanding my request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new sound bar and surround sound speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken Rotel Amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad determined that my Rotel Amplifier/receiver was broken very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin at the phone area is awesome and consistently provides “best in class” customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Networked Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked efficiently and made themselves available for all questions. Their instructions were clear and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new receiver quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the install on equipment like this. I found doing it myself was fine but frustrating when I ran into a snag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were great They made sure everything was working and cleaned up after

    I would recommend this to a friend