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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1142 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,142 reviews
  • Rated 5 out of 5 stars

    Great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great at solving all problems, very courteous and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install & demo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire Cube install was quick & demo helped us to get familiar with voice command streaming & sonos audio integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was very professional! Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys that came in were awesome! On time actually earlier than I thought! Very professional!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    okay,Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to write this, just to give you an idea of how long it can take for a simple lay person to figure out(maybe), what all you were saying as you rushed through the explanations of how our new equipment worked and how to make adjustments to it. I realize you were here for a while after encountering issues with the physical install, our not great wi-fi internet, and our inability under the pressure of "need it now" to recall how to get into our Best Buy credit account, but all I can still say is that "gotta go" regardless, left me less than enthusiastic with the service provided for dollar spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All the Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad team is awesome, they setup my receiver to the tv and speakers in the multiple rooms of my house. quickly and though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t hesitate to have the Geek Squad set up our new TV and sound system again . They are so knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve P and his colleague are great technicians and very consumer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked installation of my nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got things working. Noted I needed to get a different doorbell chime to have the indoor doorbell to work with nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed internet quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my dish hopper to the internet and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Quality Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me setup my Audio Settings on my Sony AV Amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll definitely recommend them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help us and I Install the sono speaker and amplifier system. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, informative and knowledgeable. He was timely both arriving and leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule, Red Sox fans drool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's Go!! Geek Squad is my Homie for all things Geeky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my in ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient and clean and they gave me their contact info in case I had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was quick and to the point. They provide operational guidance for the equipment as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came and installed everything...No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great to work with..They are extremely knowledgeable and gets the job done..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were great. They did their work and cleaned up perfectly. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got our new sound bar hooked up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done it on our own...so simple to use...also gave us some tips on our new Sonas speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Team is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Valdosta Geek team is the best for installing my new equipment. Always have great recommendations for what I need.

    I would recommend this to a friend