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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,133 reviews
  • Rated 5 out of 5 stars

    got our new sound bar hooked up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done it on our own...so simple to use...also gave us some tips on our new Sonas speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All components work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up home network for television and Sonos beam. Walked through features and made me comfortable with use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Team is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Valdosta Geek team is the best for installing my new equipment. Always have great recommendations for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient Had some issues with equipment But gave great suggestions And we’re very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick job and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a excellent job, were professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis and Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank Goodness for the Geek Squad. They are great at solving problems in a friendly way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the service people are great. Very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sono surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful speaker with excellent sound. I would Use these speakers with surround sound, if I had not bought me definitive tec 65's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough, friendly, and covid protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shane is so knowledgeable and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane connected my orbi with my other devices. He is knowledgeable and a pleaure to do business with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected all my devito my tv n did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and attentive installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionally set up my surround sound and was very helpful when I had an issue using my new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired are all home speaker system and connected to existing system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad reviewed my large house audio syste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad determined the problems and is coming back to fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very efficient and easily understood in explaining how to use the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sennheiser headphone set up with LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech got everything done that I requested but headphones did not work the next day after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and Kind installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and considerate men! Patient with us and our lack of skill :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and helpful! Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly even though it had to be connected to older devices.

    I would recommend this to a friend
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