Customer Ratings & Reviews
- SKU:
- 3391013
Customer reviews
Rating 4.6 out of 5 stars with 1137 reviews
(1,137 customer reviews)to a friend
Customers are saying
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sennheiser headphone set up with LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech got everything done that I requested but headphones did not work the next day after he left.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 4 out of 5 stars
problem fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cd computer drive not working properly kept recycling on/off; tech was very helpful and understanding
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad always aims to please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is a professional, friendly team who knows what they are doing and are great to work with!
I would recommend this to a friendRated 5 out of 5 stars
I wish all geek squad techs were as good as Toby.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toby figured out my problem with sonos system quickly. Thanks Toby
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in very professional and friendly. Very thorough.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad agent fixed my sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to fix the issue with my sound system
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 4 out of 5 stars
System set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went smoothly even though it had to be connected to older devices.
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were efficient and helpful! Great experience!
I would recommend this to a friendRated 5 out of 5 stars
Set up of headset to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came out, and got the headset to work properly for my mother in law. Very courteous and polite. Love Geek Squad.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys are great and very professional. Please so far with service.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. They were timely, professional and fun.
I would recommend this to a friendRated 2 out of 5 stars
Geek squad MIA.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great till AFTER the install. I was told i could text the text if any questions or problems. I did. It was not working right at all after they left. A few days later i got a text - okay no problem ….. says he cant come out that weekend its almost certainly my network and i should be able to enjoy my purchase …. So i asked him if they could try to come anytime in the next week while my husband is in town and that i would like them to see if its equipment not communicating because my network is going to tell me its you not them just like they told me it was them. Crickets. Never heard from him again. Apparently your CS people try to tell you your customers are not happy but you dont do anything to address or seem to care which seems to be the corporate motto these days
No, I would not recommend this to a friendRated 5 out of 5 stars
Receiver set up to use ceiling surround speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did a nice job of setting up the receiver, dressing all the cables, and calibrating the receiver.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad for the win.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a must have. they show you all the know hows if this bew wave of technology.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad went above and beyond to take care of all.
I would recommend this to a friendRated 5 out of 5 stars
Chris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received excellent customer service in the store, and with the installers.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is knowledgable, helpful, and reliable. Answered all my questions and provided great service!
I would recommend this to a friendRated 5 out of 5 stars
Kevin, Nick and Wade were excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected speakers and TV for our home theater.
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great, people came on time and did a good install.
I would recommend this to a friendRated 5 out of 5 stars
Great geek squad crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledgeable guys! Very helpful, thank you!
I would recommend this to a friend