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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1142 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,142 reviews
  • Rated 5 out of 5 stars

    Capable and Kind installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and considerate men! Patient with us and our lack of skill :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad reviewed my large house audio syste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad determined the problems and is coming back to fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired are all home speaker system and connected to existing system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sennheiser headphone set up with LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech got everything done that I requested but headphones did not work the next day after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected all my devito my tv n did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up to use ceiling surround speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a nice job of setting up the receiver, dressing all the cables, and calibrating the receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    problem fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cd computer drive not working properly kept recycling on/off; tech was very helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is knowledgable, helpful, and reliable. Answered all my questions and provided great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have. they show you all the know hows if this bew wave of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish all geek squad techs were as good as Toby.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby figured out my problem with sonos system quickly. Thanks Toby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very professional and friendly. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys are great and very professional. Please so far with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agent fixed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix the issue with my sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent customer service in the store, and with the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team that set us up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two techs that set everything up were very helpful and explained everything we needed to know about our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were timely, professional and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly even though it had to be connected to older devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and helpful! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went above and beyond to take care of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent, Nathan, did a great on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent, Nathan, installed a new networked audio device to our existing system and our system works great!!

    I would recommend this to a friend