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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 203 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the high installation quality of the ADVANCED INDASH VIDEO OR GPS INSTALLATION, which leaves them feeling that everything was better after the installation. Customers also appreciate how quickly and easily their devices are installed. However, some customers have reported issues with the steering wheel control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 203 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly nice and easy to work with. I had to reschedule and it was super easy to do as well. It was done before they said it would be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First and second time were not the charm

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my vehicle back to Best Buy to have the senior tech re-install my head unit (the most expensive one sold by best buy) because on my way home the first time I hit a bump and it shut off. I still have to go back again because the dash cam install was also done wrong. I have no reverse camera function despite buying a 500 dollar alpine dashcam designed for my head unit. I can't wait to hear the whopper they unload on me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service that was quick and straight forward.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that was quick and straight forward. Didn't upsell and had great communication.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free installation – you get what you pay for…

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my head unit and all accessories, including the installation kit at Best Buy which is important for this review. I took advantage of free installation. But now I understand I get what I pay for. I have personally installed Apple CarPlay units in my other vehicle sure it took me all day, but it looks great so I expected more from someone who should be qualified and experienced, and does this on a daily basis Also know that I’m writing this review before I have a chance to pull the dashboard apart, see what this installer did to do such a crappy job. So basically, he installer installed this head unit about a half inch behind the dash kit. So it’s not flush with the dash kit like I feel it should be, and then he put some foam around the stereo with some sort of two sided tape so overall, it just looks like crap. I’m almost embarrassed to have somebody look at it. Needless to say since it was a “free installation “offer can I really go back to Best Buy and tell them it looks like crap to fix it? I should finally have time soon to pull that dashboard apart see just what he did. And while I’m back there, I sure hope he connected all the extra wires that came with the unit and the accessories and didn’t keep them for himself or I will be walking into the store and causing a problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really professionals.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and they really knew the product they were installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and very friendly. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly install of my radio. I was called in earlier than my appointment and was in and out in mineuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen going in a small opening

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were awesome on my install. That was a big screen going in a small opening, but it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install agent.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and conncted within 2hrs. Explained how to work everyrhing and was very friendly. Great constomer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instalation was perfectly done. The instaler was very professional. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed car sterio. Awesome job. Hidden fee yo

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Hidden fees threw me off but amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick free install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free install on a radio, very fast. Technician was friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service once again! These guys really know car radios

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech, fast service, good area to wait and watch tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team is amazing! They provide fast, kind, and professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service on my car radio install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! Such an easy way to get a new radio for my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, Very Nice Guys, Finished In A Timely Manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Were great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great to work with very friendly and eager to help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The good and the bad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was courteous and knowledgeable but the radio still does not operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing. They did it very quickly an

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. They did it very quickly and correctly.

    I would recommend this to a friend