ADVANCED INDASH VIDEO OR GPS INSTALLATION

My installation was seamless dropped my car off. Spent an hour walking around the strip mall came back and had a brand new system. Very happy will definitely use them for installation purposes again in the near future.

My installer did great installing a Sony head unit with adjustable display in my 2014 Jeep Wrangler. The Gainesville, GA store did great. Both guys answered the questions I had and def made me feel good about heading out. Great job overall, would def go there again! Thanks!

Nick took my suggestion on where I’d like the microphone (many places would do what they wanted) and installed everything beautifully. I could have expected either quality work or quick work and I got both. He was friendly and they even got me in earlier than my scheduled appointment. I would trust these folks with my car all day.

My car was scheduled for a stereo installation at the Lincoln Nebraska store on September 10th. A technician named Sergio was working on my car and looking at it for over 2 hours and then told me he could not complete the installation so I would need to come back on Thursday the 12th I went back on Thursday the 12th and he told me it would take about 3 hours. I returned after 2 hours and he told me that he had dropped my old radio and broke it and that he would recycle it for me and told me he just had one more thing to finish but he needed to run an errand first He went outside with his manager and 10 minutes later came back in and said he no longer had to run the errand and that my car was ready to go After leaving I saw something on the passenger floor mat and wasn't sure what it was but I saved it just in case. That night when I turned my lights on in my car, the AC controls that are above the stereo would no longer illuminate so I'm guessing what I found was an LED light that he had knocked out or taken out. The next day I went to use the air conditioning and the temperature knob had been pulled out and put back in backwards to where when it was turned to cold it was actually blowing warm air and now that knob won't stay in. The cover over my manual transmission gear shifter was not reinstalled correctly so it keeps popping out of the slot it's supposed to be in. Have called the store three times, left voicemails, chatted multiple times trying to find a resolution and they just keep telling me to take it back to the same store that this happened at or to another store which the closest one is an hour away. Probably one of the worst experiences I've had in a really long time.

Best Buy radio instalation was great and the installer took his time and explained everything to me