Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, comfort, and lightweight design of the LVL 1 Communicator Wired Gaming Headset for Xbox One. Many appreciate its compatibility with the Xbox controller and how well it fits. However, some users experienced issues with the microphone's flexibility and overall volume, as well as occasional connection problems. A few reported difficulties with the headset's connection to the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 988 reviews
  • Rated 4 out of 5 stars

    great gaming accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift and the person uses it nonstop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headset poorly designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cup doesn't fit too nicely over the ear and causes discomfort over time, the volume and mute controls sit close to the chest on the wire and not so easy to reach compared to some that plug into the controller and sit next to the thumbs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, glad I bought it. Really adds more fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head set it ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this as a gift and uses it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has expensive tastes. He wanted a $300 headset, but I didn't want to pay that much. Associate recommended this one for a comparable performance at a fraction of the cost. My son had been pleased with this headset. It also blocks out noise pretty well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for solo player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device looks good and works well, priced about right, but is not durable enough to be removed and shared by several players. Wire is too fragile and breaks at connection points with normal flexing that occurs with shared use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is an alright option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you are wanting to do with it, and how hardcore of a gamer you are decides whether or not you should buy this. I would suggest waiting and purchasing one that supports Dolby atmos technology.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my nephew as a gift and he loves it. The only issue is that it has to be plugged in for the headset to light up. Would have thought it would be battery powered so it could be completely wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my son, but I saw the actual product and it looks cheap but I guess you get what you pay for. You can't adjust the headset from one side to the other. It's good for beginners, basic use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Cheap Mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product when I first got it worked really well. But just after 3 week of using it, it broke. Invest an extra 10-15 dollars and get a Turtle Beach headset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for talking to other gamers but you can’t hear the game through the headset. Left ear is for headset listening and right ear is uncovered to hear game from the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wrks well. I wanted just the one ear communicator so I still use my surround sound system. The problem is that it isn't adjustable and the side that holds it onto your head lies right on my glasses

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    yah boi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, these were okay. I didn't spend too much on them so I shouldn't be critical of sound quality. However, I am a 160 pound male and they did not survive the rear end on the couch test.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be sure to purchase and adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been able to use this as the attachment to connect to our controller has been near impossible to find. Would give better review If adapter would have been included.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice activation light is wired backwards - the light is off then it is working (instead of the light being on to indicate it is working). Otherwise the headset seems to work just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not loud enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are decent but for me, they were not loud enough to head my teammates while playing a game. They aren't too comfortable but for the price, not too bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great for the money. I wish someone would have known that you don't need the adaptor if you have the new Xbox one S. I bought that too and had to return it. Annoying trip back to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Its okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the extra few bucks to spend get the other headset by xbox. You can hear well out of the headset. But other than that it is fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for xbox one . it was the first headphone for my 6 yr old. ok for the price worked for almost a year and then the sound stopped coming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to some of the other headsets this was my best bet as my kid breaks them al the time. However you get what you pay for as these are broken all ready

    I would recommend this to a friend