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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, comfort, and lightweight design of the LVL 1 Communicator Wired Gaming Headset for Xbox One. Many appreciate its compatibility with the Xbox controller and how well it fits. However, some users experienced issues with the microphone's flexibility and overall volume, as well as occasional connection problems. A few reported difficulties with the headset's connection to the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 988 reviews
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the cheaper headset for Xbox. So far, so good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for someone who isn’t trying to be in a big party

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this as a gift from my husband. I was excited to finally get to chat in games. The original headset that came with my xbox one goes in and out and works sometimes. When I attempted to use this one, no one could hear me. It's worse than the original one that came with the system. I wouldn't buy this, You get what you pay for on these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    The sound keeps going out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has continuous problems with the volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is very poor quality and extremely basic for any avergae gamer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No game audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description did not make it clear that game audio would NOT come through. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are made very cheap. They are very uncomfortable and my kid hates them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month my boys had destroyed both headsets that we purchased

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only good enough for beginning gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you would expect from a inexpensive headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    works but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works okay, but it very cheap quality and very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new headset and picked this one up...unfortunately I was not so lucky with this one...it back as it would no one could hear me and I could hear more static than the other gamers. Best Buy took it back in return without any issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a few months, this headset has already broken.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than Microsoft headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of these broke on me so I bought turtle beach headsets

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth buying. Break easy sounds horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sucks. It is definitely a $20 headset. You have to mess with the cord constantly or you hear crackle, there's voice distortions and there's a horrible echo in chat. We've reverted back to a wired hands free for a cell phone. I won't skimp on a headset again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mic is very quite, no one could hear me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a cheap headset for my xbox one. i could hear just fine on it but everyone that i played with said it sounded like the mic was in another room when i talked. broke down and bought a wireless set of turtle beaches, very happy with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic for Underwater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend buying this item. The mic as soon as connected felt cheaply made and I heard complaints that when I was talking that I sound like I was underwater. I therefore immediately returned and got my refund from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and broke quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cheap headset and the quality was...wait for it....cheap. It lasted maybe a week before buzzing and humming was constant. If you even touched the wire, it would knock the sound out. Spend a little more and avoid the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty, but basic headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read good reviews of this headset, which is why I bought it. After playing call of duty with it for a while though, it's really just a basic yet pretty looking headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very choppy with the headset. At first I thought it may have been my controller, but I plugged in my iPhone headphones and they worked perfectly. Returned the headset and use my iPhone headphones with no issues.

    No, I would not recommend this to a friend