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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, price, comfort, and lightweight design of the LVL 1 Communicator Wired Gaming Headset for Xbox One. Many appreciate its compatibility with the Xbox controller and how well it fits. However, some users experienced issues with the microphone's flexibility and overall volume, as well as occasional connection problems. A few reported difficulties with the headset's connection to the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 988 reviews
  • Rated 1 out of 5 stars

    ear pieces are not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I shouldn't expect much for the low cost but the covering of the ear pieces is already peeling off the foam. The things get limited use and we've only had them a couple of weeks! It just isn't worth the $.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yeah, no thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, no game sounds will come through this headset like the description says and second you can barely hear anyone period through this thing and the mic barely picks up my voice. Not worth the price, at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we’ve purchased. My son only games on the weekends and after about 3 months, a short in the headset develops and eventually quits working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset no longer works unless you hold the wire at an angle. Headset was used sparingly since purchased a few months ago and was used buy an adult. Quality is very poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap option, but you'll be throwing your money away. Worked for a few hours, then stopped. Save yourself time and money and just get a more expensive one that will last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could barely hear people speak ,people that play with me could barely hear me I gave it to my son,then went back to best buy and bought the xbox one model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my kids and it wont connect. Was told by several people that most Lvl 1 headsets will not work on the controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool but sounds horrible. The mic is no good. Going to return them today! Not worth $20. Id rather spend more for a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only last a month and a half. Not happy with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much sent me a used/returned item. Didnt really mind at first because of the deal but didnt work at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GAMING HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids had these headsets and both of them lasted maybe 3 months or so. The parts break on them easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you know that saying you get what you pay for. I had to return it because it was nothing but static

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT worth $5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap materials, bad mic, one speaker functioned, the XBOX OEM headset is 50x times better. I would like a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible buzz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had a buzz from the start. Was unable to hear anyone talking or the game volume over the horrible buzzing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Saltcity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommend lost my money I should think twice befor I buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset doesn’t works with xbox one. It was returned and bought other headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this did not work at all. I’m not sure why, but I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it - it was awful. Guess you really have to spend a bit to get a decent one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this head set they are very low quality product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chat Only Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a chat only headset and you are not able to hear the game - we had to return this

    No, I would not recommend this to a friend