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Customer Ratings & Reviews

Your price for this item is $1,475.99
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Customer reviews

Rating 4.5 out of 5 stars with 334 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the laptop's performance, graphics, and screen size. The build quality and ample RAM are also appreciated. However, some customers have concerns about its weight, limited USB ports, keyboard quality, fan noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 334 reviews
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my daughter who is a tech geek. She really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it chose it over the top MSI laptop AND DONT REGRET IT AT ALL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and powerful laptop. It is a little bulky, and more like a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son...he is loving it for gaming..very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer so far it's been extremely amazing for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey! That's pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, and is very configurable! 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer graphics card is the latest and the hd awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop super fast graphics are great great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for anyone into playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice pc i have ever bought. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming and college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Great gaming and college computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction at its best. Though the order got delayed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, runs all the games that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from console to pc games has been the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it I just wish it had a cd or DVD rom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming laptop-great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get this on sale, it makes it worthwhile.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fast.. Good heat Management... but Power on Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest size gaming laptop you should consider as anything smaller will run extremely hot. This laptop bench-marked within 5% of the Desktop 1070 which is impressive and temps stayed around 65c for the GPU. The CPU on the other hand hit low 80's and there was a big difference between the cores (15C) which comes to the known heatsink issue with this computer. Dell decided to use a 3 screw heatsink mounting system which puts more pressure on one side of the CPU which leads to half the CPU running cooler! My unit in the 2 days I had it refused to power back on after a shut down with a blinking Alienware head so it went back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good performance, but wtf dell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if my luck is bad or if dell quit caring all together about Alienware. I bought it and it died after 18 hours, returned it and got a replacement and on the first day the first charge the battery won't charge past 60%. For 2000$ you would think the product would make it through the first year without problems. I can't seem to make it through a full day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Power laptop, crashes too much

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to repaste the processor to stop from over heating and blue screening, and lighting effects keep glitching out and needing to be updated to work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So everything works really well except the sound. It was hard for it to distinguish headset from laptop speakers and when I tried to switch it up it kept giving me problems

    No, I would not recommend this to a friend