Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,479.99
Clearance
The comparable value price is $1,849.99

Customer reviews

Rating 4.5 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional gaming experience, fast performance, and excellent build quality of the 17.3" Laptop. It is also praised for its multitasking capabilities, quiet operation, and ample storage space. However, some users find it to be heavy and bulky, with a limited battery life and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 293 reviews
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    Great gaming laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, you can not treat it as a laptop. It is very heavy. But if you are a game player, you need to have one.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Heavy but perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very heavy but for gaming it is an awesome product my son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing and the fan is quiet and it is a could to use as a medium entry into Virtual Reality and is compatible with windows Mixed reality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice gaming laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast and very quiet. I don't have a single complaint about this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming laptop and love it so far. Handles everything I play very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    phenomenal laptop if you don't mind the weight!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all...the performance Alienware gives in this machine is unparalleled. The only complaint I have is actually regarding a software partner -- Killer Control (a wifi control vendor thing?). Killer Control is complete garbage and cannot be removed (easily...). Other than that, I have loved this machine! :) My boyfriend and I actually bought the same model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gammer for life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying at my coral springs best buy. I always find help from the dept when ever i walk in. Pricing could be better but they have good deals

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and features. A very powerful computer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall computer it's fast and has a lot of space for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Laptop !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is very awesome. Great sound and picture quality. My search for a high powered gaming laptop ends here with this laptop purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great graphics,lots of ram and gig space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No card reader only two usd ports not a touch screen for as much as I paid it should be a touch screen

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Paul - Thanks for your Alienware purchase and for your review. We're glad to hear that for the most part, the computer is meeting your needs. We hope that you'll continue to get the most out of your new device. If you ever need to troubleshoot anything with your computer you can visit the Product Support Page here - http://dell.to/2xhf9oQ. - Bryan Dell

  • Pros mentioned:
    Build quality, Gaming

    Rated 5 out of 5 stars

    great system for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like SSD...great for gaming...well built....like keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very smooth, fast and love it when playing games

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super speed , nice looking, keyboard lights, good price

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Must have for pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried to come up with a solution for GPU rendering with octane. Since I needed a laptop I chose the one with the best graphics card. I also work in VR so this Alienware is the perfect choice. It's heavy especially when you're used to apple products but the power is worth the trade off. Comfortable enough to sit on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Performance

    Rated 5 out of 5 stars

    Awesome computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints. Lightning fast! Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Works well , no problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, able to run all games max settings smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    best laptop around 1600$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect built quality, just like a tank. Great graphic experience! Best thermo control! The that I'm not satisfied with is it might have little mechanical issues that are different than another. For example, my first purchase bugs me so bad. It's down arrow is much harder to press, which makes me get a exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for CAD work and it works very well. Super great video card and runs very fast with AutoCAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I design houses and this was what I was looking for to take on site to review plans with my customers.

    I would recommend this to a friend