Customer Ratings & Reviews
- Model:
- AW920H-D
- SKU:
- 6517078
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the sound quality, comfort, and long battery life of the Stereo Wireless Gaming Headset - AW920H. Many also appreciate its lightweight design and comfortable fit. However, some users experienced issues with the touch-based volume controls and occasional connectivity problems. The active noise cancellation (ANC) feature also received mixed reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Matching Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headsets. Matched perfectly with the Alienware desktops that I bought! No lag.
I would recommend this to a friend I like them, but at the same time dislike them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using them for consol gaming, connectivity is very simple. Till it comes to using them for my pc. Audio cuts in and out, then goes completely out till I reconnect them.
I would recommend this to a friend- Pros mentioned:Battery life
Quick shipping!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great! Wireless capability is great and good sound mic.
I would recommend this to a friend - Pros mentioned:Comfort
comfortable to wear for a long time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great fit and the cushion is surprisingly more soft than i thought it would be 10/10
I would recommend this to a friend Nice Heatset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I didn't like about it was the charging port which could have been put more to the back
I would recommend this to a friend- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Had no issues connecting and love the quality of the sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headsets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome, great quality, nice sound, just minor issues with the Bluetooth mode
I would recommend this to a friend Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good for laptop and calls, had some issues with the PS5 since the audio was having delay.
I would recommend this to a friend- Pros mentioned:Sound quality
Greeeeaaaat headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and love the look active noise cancelation for when you have noise around you great great headset
I would recommend this to a friend - Pros mentioned:Sound quality
Alienware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the headset. I got on sale with free shipping
I would recommend this to a friend - Pros mentioned:Sound quality
Good recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality best recommend , sounds good after one month experience
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best I've ever had, but it came with a problem from the factory
I would recommend this to a friend - Pros mentioned:Sound quality
Alien ware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset it matches my monitor I had a great deal also , worth the money
I would recommend this to a friend - Pros mentioned:Sound quality
Absolutely Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound works flawlessly with both my phone for music and my laptop. The lighted blue Alien on the side is pretty slick too.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headset!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for those who love the brand and quality accessories!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great for listening Mic I think could be better, but is good
I would recommend this to a friend - Pros mentioned:Sound quality
I am complete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works well.. audio is nice and i had to pick them up to match my alienware R15 setup.
I would recommend this to a friend headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is cool and has great features but the instructions are not great and pairing with your pc can be a pain but not very difficult if you are well versed with your pc.(Bluetooth works best with pc) Works great for console super easy to pair. Also the attachable mic is really bad broke super easily.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Lucas,
We appreciate you taking the time to leave a review of your Alienware Wireless gaming headset. We are sorry to hear that you were experiencing an issue with the instructions to set up your device and that your microphone broke easily. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Battery life
Alienware Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! I can use it to almost anytime and battery has a long life!
I would recommend this to a friend - Pros mentioned:Sound quality
Dolby Atmos
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and outstanding sound... The Dolby Atmos sound is like no other...
I would recommend this to a friend