Customer Ratings & Reviews

The fan is towards front and I feel it should be towards the back where ovens vent. The light when it is on high is not very bright.

Unit seems to function at price point level it represents. But be fore warned installation by XPO is a nightmare !

god microwave but the turntable sounds like a car on a gravel road

We purchased the microwave we wanted from you folks, but your installers were incompetent, and seemed more focused on getting to the next job, and were unable to perform the installation. We returned the microwave to you and went elsewhere to purchase it and have it installed. This is the second time we have had this issue with Best Buy's installers. We have multiple rental units, but cannot trust Best Buy to make it easy for our tenants. One time may be an anomaly. Twice is a disturbing trend.

Only issue is the fan which is VERY loud and annoyingly so. Can't hear each other or TV.

I loved it for the first 3 months then it broke. No lights coming on no sound no nothing! Added the 3 year geek squad warranty when I purchased it, but being that it’s still under 1 year so the manufacturer has to handle it. Called whirlpool they set up my appointment with this company called flamingo factory service to fix it and they don’t have to part so it’s going on 2 weeks with waiting on a part!

good microwave, but fan is not very powerful. Easy to install and use.

Only giving 3 stars because we didn’t get a change to use it. It didn’t fit in the overhead space

It fits the space and works well but do not like the open push button it hesitates

Might have been a good microwave but Best Buy continuay cancelled the installation over a few months.

Looks nice, but right after installing and using 2 or 3 times the fan on top vibrates and doesn’t sound like it’s working properly. Too much work to take it down and return it before the 15 days.

Great easy to use..easy to clean..love the bake rack

The door does not open. It will need to be adjusted as the door hits the refrigerator not allowing the microwave door to open fully.

unit is clean looking and works great easy to clean

Purchased to replace a broken microwave. The price was reasonable and works well so far.

Nothing to complain about microwave. The installation fee comes with it is more than microwave itself. That's ridiculous.

I needed a microwave that would recirculate the air. This one needs to vent to the outdoors so be aware

I am disappointed with this microwave but I like the way it looks

Don’t heat things up that good have to put it on longer then normal wast of money

I really liked this otr microwave, but I had to return it due to it was too large for my hood dimensions. Low rating was given due to my being unable to install it.