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Customer Ratings & Reviews

Model:
B00X4WHP5E
SKU:
4747312
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Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Echo (1st generation) for its sound quality and ease of use, frequently citing these as top features. Many also appreciate its home automation capabilities and the convenience of accessing weather information and managing shopping lists. However, some customers expressed concerns about the price point and occasional issues with battery life, response time, connectivity, and setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 7,570 reviews
  • Rated 3 out of 5 stars

    You need a Tablet or Smart Phone to have this work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've seen this at the mall and the TV ads and thought hmmm that sounds good. Note mine does not sound as good as the units I've heard play music at the stores. I don't know why and there does not seem to be any adjustments you can make to that. All you can do is say volume up, volume down or say volume lever 1-10. At no time was I told that you needed to use your smart phone and or table to down load the Alexa App and then run everything through that. Most of the time I say Alexa who is Morris Knight. "I don't know" Alexa was Morris Knight a VJ on MTV. "I don't know". Alexa can you tell me who was a VJ on MTV "I don't know". So I get "I don't know" more often then an get and answer. If I do get an answer Alexa will often give me an answer to a for a different person the person I asked about. If you have a Amazon Fire Stick. Don't ask Alexa about a "MOVIE" or is Joan Collins in the movie The Virgin Queen. Because for me anytime I use the word "MOVIE" she will turn on my Fire Stick. So if you are watching something else you are no longer watching it. She can turn on the Amazon Fire Stick but she can't put your TV back to what you were watching before. The Echo device will often tell you to go to the Alexa App. So I'm really not sure what the Echo Device does. Everything is run through the Alexa App so just get your table out and use Alexa that way? I'm just not very happy with this purchase. I went to the Mall and the person said "Bring in your Tablet and I can see what is going on". So see it's driven by that tablet and the app right?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun toy / tool / entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun toy / tool / entertainment plays pandora music gets weather updates news

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it as they can ask Alexa to play Kids Bop radio on Sirius.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Use it everyday for all types of information and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my Mother, she loves it. She plays Music to her grand baby's

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It made a great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using the Amazon Echo so far. It has a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entertaining, great sound. We enjoy using daily and it is very informative!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to play music, use connected devices and get questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kids loved the gifts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Amazing product! I would highly recommed this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great company to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the speaker sound and that I can talk to Alexa and ask her anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best roommate ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything when your hands are full and if you like to multitask.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to have at home, comes in handy and makes life a bit easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo, great addition to the house. Will do everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome sound and vary easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and son love the speaker vary user friendly. Lots of apps for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for Mother's Day!! Awesome and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this for the house, it works all of my products in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love how I can use this with my alarm system. We love Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it so much I bought a second one for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo! Bought a second one for a gift and a Dot for my upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sound not bad for a Kitchen Location. Use it everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent information gathering tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Echoes, one for my wife and one for me. I expected something along lines of Siri, and Google that could follow many commands. You have to say very specific commands to get a response. Also Echo cant distinguish commercials, when one of its commercials come on, it tries to answer questions when it hears Alexa. I have also been trying to set up my wife's echo to do phone calling, but can't pull up her page to setup the option but it is not there. We like it, but still trying to learn all it can do.

    I would recommend this to a friend