Customer Ratings & Reviews

She listens to me okay, but not always, which is annoying.

Echo connects to the Alexa Voice Service to control smart home devices, play music, provide information, news, sports scores, weather, and more-instantly. When it is playing any music, it cannot hear us properly and it is not quite movable, I mean it needs power all the time.

The Echo is an excellent product and gives out excellent clear loud sound. This was a great buy! You can ask Alexa to do anything from songs to buy on Amazon etc. thanks best buy for all your help!

Echo/Alexa wake me in the morning, keeps me company with music during the day and sounds the alarm for me to go to bed. Really have not put it through its paces and have not bought any "smart" attachments. Would not work with my enterprise network/w-fi at work, but it a nice touch at home.

Works great! Seems to do most everything as advertised. I personally believe it will work best when the user kinks are out and when said user knows the proper commands & has the proper hookup/applications and necessary accounts. Get past the learning curve and the sky is the limit.

The Echo is amazing. I am able to control the smart home devices from a number of different platforms. Also having the timer and alarms functions makes sure I am able to keep on schedule if needed.

Really enjoy using this. Great for adding groceries to a list or, with additional equipment, turning on lights. Listening to music or the news, I use this more than originally thought.

It's endless fun, it know's how to spell words, sings happy birthday etc. Sadly I don't use it as much as I want to, other things to do etc. But it's there when I need to use it. SWEET!

gave it to my husband for xmas...n he loves it...he uses it everyday gets the weather info, time, setup his alarm, plays music...ect...comes on handy when you are in a rush just ask ALEXA....

At first I didn't understand all the hype about Alexa. But then I finally gave in and decided to purchase. And I am so glad I did. Volume goes loud and she listens and responds immediately.

The echo I got wa first generation so it lacks features that the newer ones have. The only downside is you need to subscribe to Amazon for many of the features at additional costs.

Can't say enough good things about this product. Very happy with the way that Alexa integrates into my life. Well designed and well executed. I'm waiting for Amazon Dot's to put around my home.

Alexa turns out to be a great source of local information as you're waking up getting breakfast ready, has a great library of songs just for the asking. The gift that you'd pick for yourself.

Love Alexa. I have 3 echoes now and 2 dots. I haven't played with them a lot but I love them. It's convenient to ask about the weather when you are getting ready for work or going out.

At first she was being stubborn and wasn't giving me my answers but after reading how to ask she has been fine. will always try to get you to buy into Amazon Music and such but I just say no.

I had the dot, but it wasn’t loud enough. I’ve used my sister’s and fell in love with this one. She has the black one, so I got the white one & I love it. It blends in and works great.

I Finally decided to buy the Echo. Went to BB 10 days before Christmas and bought the last one on the shelf. Set up was a breeze and Alexa works great and not to mention I bought it on sale.

I love it being able to just ask for a specific type of music and she usually can find it. The one thing I laugh about is if you speak certain words she thinks your talking to her lol

This device is very innovative and fun to use and some learning curve on how to use voice command. Its speaker can be improved though it's a bit deep base, lacks of manual control and hope the upgrade will include more features and compatible with Google. Overall very good product.

Alexa has been a great addition to my new home. Never having dealt with any smart home devices and wanting to start, I found Alexa user friendly and the additional apps and services a nice touch. Can't wait to see what new tech and features Alexa has to offer in the future.