Customer Ratings & Reviews

I like Alexa but I wish it had driving directions.

I like this product, the sound and quality is good.

I would not racommend this Alexa, Doesn’t do much and you have to talk and ask questions a certain way. Not compatible with many devices for instant my Apple Music. It’s not like a smart phone where you can ask for anything and you have your answer.

Not as smart as Google but it's nice. Wife is jealous

Very excited to try this and so far so good !!!!!!

It was a gift for someone so I don't know about it

I was somewhat disappointed to discover Alexa could not seem to answer what I thought were fairly simple questions (mileage distance between locations, etc.). Additionally, I was not comfortable upon discovering the product constantly recorded conversations.

Alexa is more useful if you have Amazon prime only

seems to just be a novelty. which has worn off....

The sales person was very helpful and informative.

Very good product. Very useful in mamy scenarios..

I love the voice command and online resources !!!!

If you aren't tech savvy, know someone who is to be able to get Alexa to respond. Amazon was kind enough to email me to offer support; I'm afraid the first question will be, "Is it plugged in?" I'm not tech savvy, but I also have some sense.

I get frustrated with this alot. I like being able to speak commands but she never seems to know much even though we add skills to her. She is always saying she doesnt know that. The speaker is not the quality that I would expect for the price.

I would say about 50% of the questions you ask are answered - far too much I do not know. You do not get that same level when yopu google something so not sure why the difference. I would hope there would be further upgrades you can download.

This product is fun, but it does not understand a lot of your questions. It is not a user friend item. So it is limited to very few things it can do. For the money, it needs a lot of work. I was expecting more. But it is a toy to have.

I returned the item because itt was not wireless. It always needed to be plugged in in order to work. Otherwise it was a great product. I was looking for something that could be taken from level to level as well as outside with ease.

I have a dot as well as this one. There is never a problem with the dot being able to hear me, but the Echo is like an obstinate child. There is still time to return it so I'll give it a few more days to behave. If not, it goes back.

I bought this as a gift for my son and his wife. I rhougjt with having a young baby at home and their hands always full it would come in handy. They liked the idea but after doing their own review search, decided it wasn't for them.

The eco is great if your a lists person or want to order Pizza. Yes it can control lights and locks but it doesn't support my remote lights I have now. The Eco just can't answer technical home work questions like the Google can