Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
B00X4WHP5E
SKU:
4747312
Your price for this item is $53.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Echo (1st generation) for its sound quality and ease of use, frequently citing these as top features. Many also appreciate its home automation capabilities and the convenience of accessing weather information and managing shopping lists. However, some customers expressed concerns about the price point and occasional issues with battery life, response time, connectivity, and setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 7,570 reviews
  • Rated 3 out of 5 stars

    Not sure why this over dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an echo dot in my son's room and bought this for the kitchen. I'm not sure why this is so much more but has the same functionality. I wish we would have bought another dot instead!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Totally disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set it up for over an hour and it wouldn't connect to my wifi. The orange ring didn't last more than 30 sec to even give it a chance. It just sat their with the ring of death no matter how quick I was. Powered my router off and back on even. My other devices were connected just fine before and after. So frustrated and no matter how hard I tried it didn't work so I just took it back and got a refund. Totally disappointed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat product but did not fit my needs. I have several bluetooth devices and some could not be recognized so I did return it. Might be good for others as what did work worked ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Knowledgable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of our questions to her she miss interpreted or replied as not understanding what we were looking for. Distance for her to hear us was minimal. I returned this one and purchased the "Google" and this one is much better and more knowledgeable with answers. Both devices recommend using the phone app and also making other purchases for more usage of items that may be available. I didn't expect additional charges and so I'm not to thrilled with either one but I did keep the Google device in hopes of better to come in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has bugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first week then started to reset randomly finally had to hard reset it works fine now maybe had an update I use it for my morning alarm and play music at night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about purchasing the Amazon echo but when I received it after about 2 weeks I had to return it because a lot of times Alexa did not hear me or understand what I asked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    News, weather and music. That is pretty much all we use it for. If you have Amazon Prime it's nice to just request certain music to play. Sound is ok, not terrible, not great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is like my personal assistant, but I wish she is as smart as Siri... but since there is no one else like her, she will do for now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Music Fidelity & Voice Recognition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is tall, slim and attractive but too jealous to use Google and that makes her rather dumb. And she is just a shill for Amazon prime. Dropping the personification, music volume changes annoyingly with different songs and over time. The database Amazon Echo draws from is very limited: Alexa can tell you what the weather is but not what the most common woman's shoe size is; what Serena Williams' age is but not how many guns Ruger sold last year. Stand by for more tech-savvy companies to take the Echo concept to maturity.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Speaker with minimal voice recognition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive speaker. Voice recognition does not work so well. Skill set is extemely limited even though Amazon claims 10,000.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great device. The only drawback is not being able to simultaneously stream all devices throughout the house. Hopefully Amazon is working on a solution

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the static about this item, not sure why. I did get a better deal buying two. Cant wait to gift it to someone. it appears a lot of my questions go unanswered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was fun for awhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First got it for my wife who loves tech toys. We played with it and laughed and laughed. But after awhile it's used less and less as it can't find answers to things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is less than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably have to learn more ways to use it but right now it is just okay. Does not seem to know answers to many questions asked. I guess I expected more from ti

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I’ve used this for a month now. It works great 75 percent of the time. Alexa doesn’t always understand you. The mic doesn’t hear you when your 20 feet away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a "connected home"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for a connected home. People who use this should buy it if they plan on making everything in their home wi-if enabled. Otherwise it's an expensive SIRI.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Entertaining

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you have to be very specific on where to find the information. For example, if Alexa does not know the answer, I have to tell her to look in Wikimedia

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of using the Amazon echo I found myself using it less and less each day. I tried several times for it to do commands no luck. Save your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't always work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is handy but doesn't always work. We have two lights outside and sometimes both with turn on or off when commanded and sometimes only one will turn on or off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to connect with iPad Pro which limits one of the primary reasons for the purchase. I will appreciated recommendations to connect the devices.

    No, I would not recommend this to a friend