Customer Ratings & Reviews

No matter what I asked, either Alexa didn't know the answer, or offered to order an item that I didn't ask for, with a prime membership. Couldn't even get my weather forecast right. Kept giving me the forcast for an area 20 miles away. I returned it. By the way, whatever I ask for from" ok Google" I get an answer that is usually 99% correct. Never asks me to pay for a $99 membership or offer to order something online for me. Don't need it. Don't want it.

Good for playing music on a limited basis. Requires Spotify premium to play many selections. Frustrating when it only plays small samples of some artists.

I wasn't aware of all the apps that needed a premium membership for playing music. That was a disappointment, but other than that I enjoy the product.

The unit works good and understands you easily. Just not sure how much it can really do. The music quality is middle grade compared to other speakers.

I like it but every now and then I find it very useless to have this in my house, other than maybe to listen to music but not really useful

This new technology does what it's intended to do. My kids love it. They talk to Alexa every day, listen to music and even ask homework questions.

It's a great product to have , loud speaker , however if you don't have any accessories to go with it don't buy it but if you have the money buy it

Alexa did not powerful as Siri of Apple. It can not play YouTube. It is very limit to play music. It is required to open some accounts to play music.

More intelligent than siri however speaker performance is lacking when used for music. Sonos play1 or bose soundlink has much better sound.

Ok, but sometimes alexa begin speaking without being asked, and sometimes light spins around when asked alexa a question without any answer.

Not what I expected .. This thing pretty much runs according to skills & not just ask a question & it searches the Internet. I find Siri much better because it does search the net. I can ask the same question the same way & you always get an answer with Siri but not with Alexia. It always say I do not understand the question. Again this thing needs much improvement & it's not worth the price tag especially when Siri is included with my iPhone.

Cool device but not totally useful as internet tool completely...but do use it for several helpful tasks, music, alarms and weather updates

This is a neat little device but really not that good for much. I am sure it will improve in the future but I would recommend waiting it out.

This is a good starter. As the company provides more devices that it can control it will become excellent. It's very limited at this time.

Thought I'd be enjoying this more. Clever interface when Alexa gets it right, more frustrating than it should be when she gets you wrong!

There are some privacy concerns as recently reported in the news and the device is limited without a paid subscription to Amazon Music.

little more complicated than i thought ,had to buy a harmony remote for tv to do what i wanted it to do.commands must be very specific

The one thing i had an issue with,is I would leave my amazon speaker on playing since it's always listening. But,at times it would just cut off by itself,without my command. Another issue would be if I'm on the phone and what I'm saying may sound close to the command according to the speaker itself, it would automatically light up for me to command it to do something. Don't know if i like the idea of it listening all the time.

I am sure Alexa does many things but so far she hasn't reached her full potential! User needs to learn to implement her skills!

Not easy to setup. Everything is apps which you must memorize the directions. Need to take a course to use. Not user friendly.