Customer Ratings & Reviews

I thought it would do more, eg. be able to integrate with my cell phone to make calls or send text messages

The dot does everything this does and most people already have blue tooth speakers to hook up to it.

I haven't really used mine that much, therefore I cannot rate it to its fullest. So far its been good.

have had it for 2 years now and it still works as good as the first day I got it

The Amazon Echo is a great item. Sometimes the echo doesn't respond to the commands or cannot answer

I am looking forward to getting to know this product better. it is not as plug and play as I thought

My Alexa doesn't recognize Agoura hills. Does not play free music. How can I get those to work

Has good sound but when it comes to answering commands it seems to be a little on the ignorant side

Just wish it would learn faster. Seems like the Google home has better knowledge with Internet info.

I purchased this item on the recommendation of many existing owners. However, when I got home and attempted to set up the device, it was frustrating and the instructions/FAQs were not very helpful. The echo could not find my NEST thermostat, nor could it find about half of my HUE lights. Once I argued and fought with Alexa for about 45 minutes, she finally started to pick up my lights and after COMLETELY re-configuring my thermostat, she could see it, but she would not work with it. Once she found all of my lights, she would turn them on or off, but would not change colors or brightness levels. I run a software company and have worked in and with computers my whole life. This should not have been this quirky. I would not recommend this item. Get a Google Home.

It's technically sound, but not extremely useful. Perhaps future updates will make it more useful.

a lot of the times Alexa will come back and say I don't understand the question get very annoying

Received Echo as a Bday present. Returned and purchase the Dot. Saved about $150. Love the Dot.

I have two Google home devices. They seem to be lacking in smart 5 home controls. Now I find out that additional devices are necessary to use Echo in a smarthome configuration. Although currently somewhat limited, I expect that Google home will surpass the Echo with addon smarthome devices. I'll wait, rather then buy these devices twice.

Alexa answers maybe 1 out of 10 questions we ask her - she uses Bing.com and it is really bad. Her standard answer is - I don't know the answer to this question. We ask her easy questions about stats or people. We also have a Google home and it answers almost every question right.

The product works fine, but you need to install a bunch of apps to use to its full potential.

Doesn't do much except radio and a couple of games. Wait for future skills before buying

Until I buy all the lights and linked products this is just a radio with limited stations.

I wish alexa was a little smarter. Sometimes she doesn't understand what i am trying to ask.

When I first saw this product it was a must have for me. I researched this product for weeks and was happy with what I had read. After getting the product home I must say it was OVER RATED!. This product is not user friendly, only 1 user can register, Alexa does not have the answers to much. I returned it after 5 days. Very unsatisfied