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Customer Ratings & Reviews

Model:
B00X4WHP5E
SKU:
4747312
Your price for this item is $53.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Echo (1st generation) for its sound quality and ease of use, frequently citing these as top features. Many also appreciate its home automation capabilities and the convenience of accessing weather information and managing shopping lists. However, some customers expressed concerns about the price point and occasional issues with battery life, response time, connectivity, and setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 7,570 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    doesn't respond with answers to most questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it is only great for playing english-language music. I may try to connect to light switches and socketsss through something like nest, but until then, answering questions about history and societyit fails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    useful product for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was given as a gift and recipient happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose. Pretty neat features, I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but not sure it's worth it chance of misorder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like it plays the same playlist every time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should come capable of doing more out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come capable of doing more out of the box!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to spend 2 hours on line to make it work on line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa can do basic things, hard to find tune skills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa doesn't understand a lot of things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just complicated too many apps to download...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subscribe or Nothing Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device plays on the fact that you must subscribe to their stuff or this is just a empty cylinder that tells you the weather and that's it. And even then there is a subscription required for everything. Google Home at least plays general music lists and a number of other key actions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    An answer in search of a question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought we'd have tons of fun with Alexa; found that had to stretch to use it productively. Maybe that's why Amazon puts out a steady stream of "Here's what's new with Alexa" emails, a lot of them revolving around buying more stuff from Amazon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GREAT PRODUCT = IF MINE EVER GETS HERE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought one at Best Buy. I had to go back and get her $40 dollars when the price went from $179 to $139. I decided I would get her one -- but they were out of stock. I ordered one thru Amazon --- but it still hasnt gotten here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but only answers a few questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't answer as many questions as led to believe should have google instead of Bing a simple alarm clock is all I use it for not much good for anything else would have returned it but I like gadgets . Don't recommend purchasing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for a day then stops responding (spinning blue led, no Alexa response). After a power reset it will start responding again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as smart as Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very functional and never had all the answers I needed. And I wanted a device I could make phone calls to anyone with in which the Google home does. We purchased the Google home and we are so glad we did.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I expected it to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a 'google' experience, but it isn't there yet. There is a lot of questions that it can't answer. I hope, and expect it to get better. The music player is a nice feature that I use frequently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT THERE YET.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item with high expectations of its capabilities. It would be extremely lenghty to supply full details, let me just say that technology is not there yet with AI devices like this....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Idea but far from practical use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Ok Google can do the same or more. I found annoying by saying Amazon or other echo names repeatedly to get some answers if you get them. May be in future I may try when it is more practical

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Took back and got the echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this to the store cuz I realised I didn't need music or lighting control. I replaced it with the echo dot. Disappointed because didn't know I needed wifi which I don't have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extreme Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what all the hype is about, this AI is remedial at best. It responds with the exact same answer to vastly different questions. Not intuitive at all. Save your money.

    No, I would not recommend this to a friend