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Customer Ratings & Reviews

Model:
B00X4WHP5E
SKU:
4747312
Your price for this item is $53.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Echo (1st generation) for its sound quality and ease of use, frequently citing these as top features. Many also appreciate its home automation capabilities and the convenience of accessing weather information and managing shopping lists. However, some customers expressed concerns about the price point and occasional issues with battery life, response time, connectivity, and setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 7,570 reviews
  • Rated 2 out of 5 stars

    I didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were many questions unanswered, I think apple Siri is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works well only with fiber optic internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have fiber optic internet, don't buy this. If you have ATT Uverse it will mess up the TV, lower the speed of your internet, and play havoc with the phone. It has not worked yet since getting it, since I only have 25mgb of internet, and it really does not work at that speed at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the speaker in my opinion is not worth the extra cost versus a Echo Dot. I could spend the difference on a separate speaker to use with the Dot and also have the flexibility of using that speaker elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't answer any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it in 2 days. Digital assistants have a long way to go.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to understand communication problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommended if you are using Apple products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I thought it would be. Not a good investment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I see no difference in this and the iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was told it was an easy installation ..NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tokd if you had wfi there would be no problem to make it work. Wrong, I already gave it to the person and they cannot make it work, they do not have a smart phone, but have computer and wifi... Im afraid I will have to return the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an old guy and I am having trouble trying to get the unit up and running. I decided I really should return it but it was past the return date. It is back in the box waiting to find time to try one more time or put it on ebay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this as a Christmas present however it's nothing like the ads. Alexa works sometimes and then not. I can't get her to play music or listen to the radio through her. Very disappointed. Plan on taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my boyfriend, and we both were very disappointed. I read lots of reviews and thought it would be an awesome gift to give. Alexa is a Siri downgrade. Don't waste your money on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon echo black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need gooooood wifi for this. If the wifi isn't good like it's in and out this will not work that good. You also need the app to set up alexa. I would only recommend this if you have great wifi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A money pit-- you have to pay out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay for every thing -any thing you want to do --you do not pay for the tempter, time and joked. You owe your money to amazon. A unique toy for the rich. What a bargain???????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit could not even answer basic questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo simply did not do anything it was advertised to do. Basic weather was sporadic and more detailed questions resulted in "Cannot find response".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing product, integrates well with IFTTT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo is simply an amazing product. I was able to set it up in minutes. In addition to all of the normal stuff you see on TV commercials it also integrates well with with all of my existing gadgets (Nest thermostats, Rachio sprinklers, Fitbit, Security system, Harmony remote hub, etc through IFTTT. My wife loves watering her flowers outside just by asking Alexa. The only thing I am really mad about is that it's now $20 than I bought it from Best Buy 4 days ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is based on the fact that I have not able to make a connection with the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knows answers to question or has the song I want. And always says not getting connection. It sucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my 1st Gen Echo. Still works well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1st gen Amazon Echo is a voice-controlled smart speaker first introduced in 2014. This device has a sleek and modern design, and it is easy to set up and use. The speaker quality on the Echo is impressive, especially considering its compact size. The device can fill a room with sound and deliver crisp, clear audio, making it an excellent choice for listening to music or taking part in conference calls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it (that's me & my wife) . My son & daughter-in law & 2 grand-girls all love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't connect with any of my smart home items it wouldn't understand some commands

    No, I would not recommend this to a friend