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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Echo Plus (1st Generation) for its excellent sound quality and ease of use, with many praising the simple setup. The smart home integration capabilities, including light control via Alexa, are also frequently highlighted as positive aspects. While some users mentioned minor issues with wireless connectivity and volume, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,815 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Amazon product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this very long but so far so good. The sound is awesome ever since Samsung updated the echo plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for inquisitive minds. Alexa plays music, turns the light on, answers questions and so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Alexa and the second time set up so much easier. I love the extra volume for my music and the peer to peer calling gives me a mini hands free intercom. Still discovering the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to se up and even easier to use. Great way to get quick answers and store your different lists.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Uograde

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a 1st gen Echo and now the new Echo Plus. I am impressed with the sound quality improvement, especially the bass. Don’t get me wrong, it’s no Bose system but it sounds great for every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We'll see it's a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas present. Great idea, I hope. Plenty of confidence in Best Buy and my purchase though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how she is able to interact and plays music with great sound. She interacts with my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to play with for the whole family, and it fills the house with music when not telling us a joke.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fun for young and old. I love getting the weather, listening to music and having Alexa tell me jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set a timer, play music and turn in my Wi-Fi connected lamp without moving from my couch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon Echo Plus was extremely easy to set up and to have my Phillips Hue light work with the Echo Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in hub makes this device amazing. Paired with my Ge zigbee devices and set up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo Plus!! The hub makes it easy to add devices to my Smarthome and Alexa is a great addition!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asking trivia questions of Alexa is a hoot but being able to turn off the ceiling fan from bed is golden.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my mother, very fun! She loves looking things up and it's easier to talk it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not sure if we would like having one of these but the more we use it the more we love it. I only wish it had voice recognition like the Google does but still, it's pretty cool and I have a bad back so when I am down and can't get up I can still control the lights and thermostat (Nest)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa speaker is amazing and the setup was so simple. Interactive and a lot of products it works with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases. Very easy to set up. Already works with Dish hope Directv gets it soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom for Christmas and ended up she got me one too! Great for everyone, speaker sounds great easy to set up and my Mom ended up getting the dot so she could have her light turned on from downstairs and then tell Alexa to turn it off while in bed. No regrets on this one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for gifts. Love my Alexa. Can do so many things, reminders, music (speaker is great), etc.

    I would recommend this to a friend
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