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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Echo Plus (1st Generation) for its excellent sound quality and ease of use, with many praising the simple setup. The smart home integration capabilities, including light control via Alexa, are also frequently highlighted as positive aspects. While some users mentioned minor issues with wireless connectivity and volume, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,815 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted an Echo for some time now and and happy with this purchase. Sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa but connecting it to one phone was not bad but to connect it to two smart phones was a bit crazy. There were no instructions on how to do it. Had to call amazon & was on the phones for hours. They were very helpful connecting to SiriusXM & Pandora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a Great Addition to the Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has helped get things done more efficiently around our house. She is able to set timers for cooking, Reminders for appointments, phone calls, texting and so much more. Talk about the ability to multi task x10+ also used to get reciepes off the internet...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very limited use without adding on expensive Apps or adding more wireless speakers. I am considering returning the merchandise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to control your light, tv..ect with just your voice Alexa can do that and much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered about buying one before making the decision - now even after just a few weeks I wonder how I managed. It has some gimmicky things yes but also can help out with a lot of very useful ideas such as weather, traffic and lists. Would recommend one to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features, OK sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both Amazon Echo and Echo Plus. Personally, I feel Echo Plus has a good concept, but it has its limitations. Pros: 1) Design is pretty. 2) Built-in ZigBee hub makes it easier to connect to devices. Cons: 1) ZigBee devices: There are not so many devices using ZigBee as Z-wave. 2) For my preference, the sound quality is below par. It has stronger bass now. Some people may really like this change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has made our home better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an original echo two years ago and use it in my office. This year I decided to get one for the house and was amazed at all the features I hadn’t taken advantage of. Primarily the smart home features. This was great because it came with a lightbulb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and does everything it’s supposed to. Did not come with a hue bulb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good alexa device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stereo sound, but will not control some devices without the use of an external hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to access info, music, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Handy way to access information. Great way to access music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot on this item before i decided to purchase, and it was an excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, But Check Bulb Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the integrated Hue / Alexa device, which works perfectly with the bulb that comes with it. However, I have some older models of Hue bulbs, and they do not seem to be compatible. I would verify compatibility if you have any existing Hue bulbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa with Bulb

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is truly a great purchase, and having the light bulb that Alexa can turn on and off is amazing and fun, you can be in bed and Alexa will turn on the light or turn off the light when asked. We truly enjoyed this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for starting my car, setting home alarm and viewing my cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well .don't use it much though, need to learn more about it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s fun for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun. It would be nice if she knew more, but great for laying music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am am so glad I picked up the plus while on sale and that it included a philips bulb! Great that you do not have to buy a philips hub but is is nice if you want to control them thru Homekit or remotely when away thru philips app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tough to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was not user friendly but once you got things setup it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice hub to use with lights and plugs. Sometimes echo does not work.

    I would recommend this to a friend