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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Echo Plus (1st Generation) for its excellent sound quality and ease of use, with many praising the simple setup. The smart home integration capabilities, including light control via Alexa, are also frequently highlighted as positive aspects. While some users mentioned minor issues with wireless connectivity and volume, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,815 of 1,815 reviews
  • Rated 2 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my Phillips hue light bulbs with this purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought of the more awesome than it was. It’s OK And kind of slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like ot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to setup not compatible with other equipment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great new Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the old one with hopes of better sound. I am glad I did. The bass is much better on the new Alexa. The mids are similar and the highs seem to be a bit higher. The hub recognized all my smart devices quickly and I grouped up light bulbs and floor lamps. Great new device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of Product Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift back in December and could not link to harmony for home animation because Amazon prompt Geographic location.I contact the support team but they don't know, now $200 worth of equip just sits on my mantle, should of gone Google. Sad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Amazon Echo Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Plus (1st Generation) - Smart Speaket has great sound but a little too large for my taste.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon - Echo Plus (1st Generation) - Smart Speake

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Echo Plus (1st Generation) - Smart Speaker with Alexa - could not make it work properly -- even with the Geek Squad!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    burned on open.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice item. never used it till this day. not recommend to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be with a free bulb, which wasn't given to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product cause I did not like it and really had no use for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Long wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get my bulb and now i have to go back. No good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best echo speakers out there, never had any issues and complications and still working 6 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love the speaker Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt has one and totally love everything it does just by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for everyone. Easy to work with

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hurts dogs ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I would talk to Alexa my dog would whine and cry and run out of the room. Apparently it puts off a high ultrasonic frequency and is hurting his ears. I loved it but felt horrible when I figured out what was wrong with him. They need to add a high frequency filter on it. I returned it.

    No, I would not recommend this to a friend