Customer Ratings & Reviews
- Model:
- B09ZXLRRHY
- |
- SKU:
- 6544301
Customer reviews
Rating 4.7 out of 5 stars with 2024 reviews
(2,024 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Total piece of garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of garbage! Nothing positive to say about it. No wonder they were giving it away. I set it up which was a joke. I paired with my fire stick which completely screwed up my tv and then threw it in the trash. Seriously, not even having to use it.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size, Sound quality
Rated 4 out of 5 stars
Great Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cute speaker. It connects to my Alexa app and shows up alongside my other echo device. It was an easy set-up. The microphone had a hard time picking up my voice, so it did not always respond when it was called. I had to pick it up a few times to get it to respond. The sound is very crisp and clear. I may need to move the speaker further away from my other echo speaker, which seems to be more sensitive. Its great having all speakers in one app. The device is a cute, odd shape that looks nice on the counter top. There is a light on the top indicating statuses, the status bar. It is light weight, and does not take up much space. The cord that comes with this speaker is white. I think it would have been nice to have a black cord to match the speaker. Not a deal breaker, but it would have looked better. I like the feature of having a microphone that can be turned on and off for privacy. This is so much better than the always on speaker. I plan to add more devices and make my home a smart phone. This echo pop is the perfect size to add to any room. So far, no complaints. This is an easy to use and set up devices. I plan to add more
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend Rated 1 out of 5 stars
I was JACKED by best buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suppose to receive this item for purchasing a TV. There were none available in store that day so it was suppose to be mailed to my address. NO SHOW! This item shows in my account. I blame this on the best buy.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is subpar in comparison to the Echo Dot. The microphone doesn't seem to ever hear me unless I yell. Design is boring for a new Echo product. Unless it's free as a promo item; I wouldn't purchase.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JermaineM,
Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Little but mighty
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We currently have a fan in our master bathroom water closet that has an assistant built into it but it is very temperamental and works less time than it doesn’t. Since almost all of our lighting in the house is controlled by Alexa enabled products, we wanted to get a unit for the Master Bedroom. We wanted newer technology but nothing huge as we were putting it in our media fireplace. When I saw the echo pop I thought that it would fit in well. It gives us the ability to turn lights on or off in the house as needed so no more walking through a dark house to go from one room to another. Setup was very easy and accomplished within a couple of minutes. Everything you need is included. The only drawback was this has the actual plug in to an outlet kind of cord and I was hoping for a usb style so I could plug it directly into my media center. This would have allowed me to place it where I originally wanted to. Not a deal breaker but something to keep in mind as you do have to have a power receptacle close by. While it comes in multiple colors, we got the charcoal so that it would blend in enough to basically disappear in the original location but now it is on top in plain sight. It is kind of a cute looking little thing and much less bulky than the full-size unit I have and not as outdated as the regular dots. Just as with the other units you can use the Alexa app to change the wake word to a few others though it would be nice to be able to personalize the name rather than use one of the few they already have. Within the app you can also change the accent and language that the unit uses which is kind of fun to play with. Though being Irish I wish they had an Irish accent lol. The light that comes on is not overly obnoxious and can be adjusted as well. I like that I can talk in a whisper and it will pick up my commands. For such a small unit the sound is actually pretty good on it. I have had it read audio books as well as playing music or telling me the news… all of which were crystal clear and appropriate. Just as with the others you can link them together with others you may have to create a multi room speaker system. So while it is basically a smaller newer version of the same thing we are enjoying it and it works very well for our needs.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend Rated 1 out of 5 stars
Echo Bust
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never Used. Gave it Away after months of trying to sell it for a mere $10
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
An inexpensive, compactful personal assistant.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Echo Pop is a really useful personal assistant that has been a rather significant desk upgrade at what would be a very minimal cost. For reference, I have added this Echo Pop to my office desk, with the intention to enhace my space and how I work. The Echo Pop is a very slim and nice looking speaker that takes up little to no space. Upon setting up the device with the Alexa app on the phone and tailoring it to my voice, I started realizing just how good this product might be for me. The Good: - The Alexa App. It is unbelievably intuitive and offers many different controls and ways for you to communicate with your smart home device. Including linking spotify which has made it quite a joy to listen to music or podcosts. - The speakers. For a $40MSRP device I was not sure what to expect. They are quite good for what they are. - Alexa....it is very nice to use Alexa to read my calendar, the news, etc. Alexa also learns and gets smarter over time which has been quite enjoyable. - Ordering products: This has been one of the best tools. Usually I order things for my office and being able to do it verbaly and continue on with work has increased work flow since I no longer have to waste time doing it on the website. - I can tailor what I want Alexa to listen to. Which gives me a peace of mind pertaining to privacy. - No screen means no distractions. Free listening and it disapears on my desk. Overall, I am very happy with the Echo Pop and it is a very good screen free alternative to others. I am planning on buying a few more and use them in other areas around my house and my office. I do recommend giving this product a go. You will not be dissapointed.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend Rated 1 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this @ Best BUy Boulder, CO when I bought a tv. The instructions are terrible, I am over 50 and a widow and cannot get this thing to work.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved item still waiting Best Buy delivery sucks
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They mailed this to me for free when I bought a TV. I promptly threw it in the trash. There is no way I’m putting this in my house.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Joel,
Thank you for your feedback on the Echo Pop. I’m sorry to hear of your feelings on the device. For future reference, you can control what data is collected or how your personal data related to location, app usage, or device usage is used by managing your privacy settings. To update your privacy settings for your device, follow these few steps: 1. Go to Privacy Settings in Manage Your Content and Devices 2. Click Manage Settings 3.Review all available options to change yur privacy settings 4. Choose an action from the options available and confirm the updates. For more information on your privacy you can contact Amazon Customer service 24/7 at 1-888-280-4331. I hope this information helps, have a great day!
Rated 1 out of 5 stars
Lost Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit number was entered wrong and my delivery is lost. It should have been 303 instead of 203. I still havent got my product yet.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-5 stars you can’t hook up Wi-Fi or Bluetooth to your phone to watch tv, play music n etc. you can ONLY use what’s on Alexa app !
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friend- Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Great upgrade from the Amazon Echo speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Echo Pop is a compact smart speaker that packs a punch. The Echo Pop arrives in a small yet unassuming box. Opening the box reveals the new Amazon - Echo Pop Smart Speaker and immediately you will be amazed at just how small the speaker is. The build quality is great with a decent weighted base that allows the Echo Pop stay stable on a desk, dresser or kitchen counter. Taking the speaker out the box you will be greeted with an instruction pamphlet and power cord. Set the Echo Pop on a flat surface and plug in power. On your mobile phone, open the Alexa App and tap More. Once this opens up tap on Settings. Then tap on Device settings. You will see the + sign at the upper right of your screen. Tap on the + sign and Alexa will search for the Echo Pop. Once the Echo Pop is found, then next step is to connect it to your wireless network. Volume controls are on top of the speaker and very easy to adjust the volume to your liking. After its all said and done, you will enjoy very robust and spacious sound from such a tiny speaker. I am amazed everyday on just how compact and good the new Amazon Echo Pop sounds. I would garner to say I like the sound quality better then my old Echo speaker. If you want a affordable but very good smart speaker that packs fantastic audio into a tiny package, look no further than the new Amazon - Echo Pop Smart Speaker.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend Rated 1 out of 5 stars
Just wasint enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rwally hoped this would be better its hard to get that sound from amyone other then jbl or bose
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friend- Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Small but powerfully good sounding !
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The relatively new Echo POP smart speaker offers a compact but rich sounding music output. It sounds surprisingly large and bass heavy for such a compact device. Sure, it wont pound like a dedicated subwoofer but you will be impressed by the sound. The device connects to your existing Alexa account very fast compared to the older Alexa speaker. With almost no effort my Alexa app on Android recognized the new POP and offrd to make it part of my existing account with my other Alexa speaker and Shows. It selected my WiFi and just connected without me having to input the password. The sound from the Echo Pop is much louder and enhanced in stereo so if you are able buy a second POP. Buy 2 and connect them as as a stereo pair in the same room. If you have an existing eero router the POP is compatible. eero built-in compatible Echo devices support up to 1,000 sq. ft. of additional coverage It's a nice way to double up both another speaker/microphone and extend your home wifi coverage. Highly recommended !
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
This thing pops
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had all of the Echo devices and love how easy they are to use with such a small footprint. Most of my home devices are smart and I use Alexa a lot to control my lights, thermostat, etc. I was curious to try the new Echo Pop as the footprint looked sleeker than the current Dot. I was also curious why the two devices are co-existing, and after using the Pop, I'm not sure the Dot is needed any longer. Since I have a host of other Alexa devices, the setup for the Pop was a breeze. I put it on my kitchen ledge so it can be used in main part of my home. I found it odd that a black device came with a white power adapter, it would be nice if the two matched. It would also be great if it came with a USB power option as the power adapter is rather large. The mic is astounding, it's had zero issues hearing my requests, even with the kitchen exhaust and tv on, impressive. The sound was surprisingly really good! For such a tiny device, my music sounded clear and loud without sounding distorted. This isn't a replacement for a large speaker, but it's perfect in my kitchen and would be great in a bathroom or for kids. It sounds noticeably better than my Dots, which I will soon be replacing with more Pops. Another hit from Amazon!
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
I would recommend this to a friend Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got it worked fine then the microphone went off when it does that it means it doesn’t work
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Pop 1st Gen. I am sorry to hear of the issues you are having with your device. If Alexa is not responding to your questions and you are having issues with clarity you can try the following: -Make sure you're using the power adapter that was included with your device. -Make sure you have an active internet connection. -Check that your device isn't muted. The light indicator is red when your device is muted. -For devices without a screen: press the action button to see if your Echo device responds. (This is the button on the top with a small dot in the middle).-To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. -Speak naturally and clearly. -Try saying, "Did you hear me?" -Unplug your device and then plug it back in. -Alexa can adjust the volume your device is using if you ask her in numerical order, say “Alexa, volume 10 for loudest sound and volume one for lowest sound.” Also, to ensure your Echo device has the most current software version you can Say, "Check for software updates" to install software on your Echo device. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!
Rated 1 out of 5 stars
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt do much honestly just takes up space. Siri and iphone just make this useless to have.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Vincent! We appreciate and value any and all feedback on our devices. This device is our entry level product in our smart speaker lineup and is meant to be a great way to take advantage of having Alexa (our virtual assistant for handsfree voice enabled smart home features) while also having a speaker that you can use in any living space within range of an outlet with great audio quality in such a small form. You can use Alexa and the Echo Pop to link up to a wide range of smart home items like doorbells, thermostats, lights, etc. A big added value too is how it can be used to sync up with a Fire TV to allow you to control it hands free by simply asking Alexa to find something without the need for the remote! I hope this helps give some additional ways to utilize this device. Thanks again for your valued feedback and I do hope you have an amazing day!
Rated 1 out of 5 stars
Bad audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volumen doesn’t work tried different ways but doesn’t work
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BestieP! I am terribly sorry that your Echo Pop seems to be having audio issues. If you have tried unplugging it and plugging it back in and the buttons still do not work to adjust the volume, then you can try to exchange it at the location you purchased it at if you are within the exchange/return period or you can contact Amazon Customer Support at 888.280.4331 to see what options you have available to you and for additional troubleshooting. I hope this helps remedy your situation as soon as possible and that you have a better experience with your Echo Pop. Thanks for your feedback and I hope you have a tremendous day!
Rated 1 out of 5 stars
Dont buy or take even if its free.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage.... wont hook up to internet or phone. Wasted my time trying. And i can handle tech.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Pop. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Pop, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! Check that your device has a strong internet connection.








