Customer Ratings & Reviews

I got this item for free from best buy (thanks!) however, Alexa was not very responsive to my commands, and sometimes could not hear me at all when I used the wake word. I am going to assume that's probably the reason why they gave this product away for free: it is because the product likely had factory defects. This specifically applies to this product alone. I have owned 2 Echo Dots and 1 Amazon Echo 1st Gen that did not necessarily have this exact problem. Or at least the listening problems those devices had was not as severe as this one. But for this product I would stand right next to my echo show, 1 foot away, shouting commands and sometimes it simply would not hear me. It got so frustrating to the point where I unplugged it and threw it in my junk drawer because it was pretty much useless. Its main functionality is to listen to voice commands and it could not do that. Having the display screen might make it up for that for some but not for this customer. I cannot recommend the product to paying customers because it might have this defect. Also, the screen is pretty bright too. Sometimes I like to put my Alexa devices on my nightstand and use it as an alarm clock. I tried using this device as an alarm clock but the screen was a little too bright for my taste. I would not put this on the nightstand but instead, I would put it in a kitchen or living room area. Thank you Best Buy for this free product. Amazon you need to fix these cheap products.

Love this product! So helpful for getting my day going with an alarm, weather, and more!

Very good product. Great display and audio. Easy to connect to your Smart devices. I love it.

I purchased this for my granddaughter. I wanted to be able to see their sweet little faces when I called.

Works well as a clock and for Alexa commands, but the screen is often taken up by ads and suggested content during the day. And the touch screen is not very accurate.

My daughter love her eco. We are using it wisely. It is just what was needed in my room.

I love this especially since I work from home I listen to my music while I work at my desk.

Echo 5 is perfect for a bedside alarm clock it is a very necessary part of a smart home and the echo 5 works extremely well

Nice smart device that has a lot of food features. Easy to set up and use. We like ours in the kitchen so we can look up recipes or wat h shows while cooking.

Easy setup. Works well along with ring security or as standalone. The kids can use it easy as well.

Great device for the bed side. The size is perfect for a nightstand. The only complaint I have is the volume capacity of the unit, but it does everything you expect from a Show device!

This came as a free promo with the purchase of a tv, and I'm excited to give it as a gift!

I love everything about my echo, it plays anthing you want to hear, the sound is excellent.

This thing I do cool it allows me to watch YouTube, movies, news broadcasts all by simply asking Alexa.

Never thought I would get a smart device like this. Great to have fun playing music, recipes, weather, random facts.

Got this little guy for free with my tv and it's sooo convenient it's small and compact

It works perfectly I can use it to play music instantly or even call someone on it without having to use my phone!

This is a nice little device with many performance tools. I do like the camera and the phone dialing option, but I have yet to master their operation fully.

Excellent device all around, good sound quality and great picture and voice clarity for calls with other echo shows

This was a "free with purchase" item. It was not something I would bought for myself, but I am now glad I have it. I have other Echo devices around the house and this compliments those well. I like the slideshows it'll do throughout the day. It is also nice that it senses the light in the room and when the lights are off it turns its screen off too. I'm very happy this was included with my purchase