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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4703 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Echo Show 5's ease of use, sound quality, and screen size. Many appreciate it as a convenient alarm clock and find the price reasonable. While some users report occasional issues with response time, the camera feature also receives positive feedback. Overall, the positive aspects of the product outweigh the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,703 reviews
  • Rated 2 out of 5 stars

    Very expensive for the features it brings.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad investment, it is very difficult when you want it to follow a command, it seems that it does not hear you and does not follow the instruction, it does not open the ring automatically when the doorbell rings, it is very difficult to configure and pair with the other devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers to replace my old echo spot, has a good sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Got it free with Fire TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free and have found virtually no use for it, but to be honest, haven't really tried. The camera was interesting, but it only captures a view of the ceiling because of its angle, so that was kind of useless to me. Probably wouldn't buy, but it was free.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Deaf echo show.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst hting about these is you have to be close to it for it to hear you. We use it to turn off and on a smart switch to our living room lamp. I should have just stayed with the hocky puck shaped units. Also, are any of these things programmable? They are difficult to understand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for ourselves and then decided to buy this one for a family member for Christmas. I'm not big on setting this up for everything they can be used for. Started to scratch the surface and getting excited about what they can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very smart device easy to use recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good Alexa device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does we we need to do. Tells us when someone at our door and shows us instsntly the camera view. Audio quality is not that good for music. The 5 inch screen is quite small, i would get the 8 inch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, added to my kitchen to listen to music and timer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound. Quirky controls. Not worth price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to know the weather and the time. Sound is less than desirable and controls are quirky. I received the Echo as part of a bundle. I would not recommend buying it on it's own merit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item over a month ago and it's an excellent compact device for video calling and streaming music. Also love the functionality of setting daily routines and displaying personal photos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not listen to voice commands as it is designed to do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 5 (kitchen)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it. This was a birthday present to myself. Wanted the blue but they were out of stock. Thought it would have bigger ( kitchen), but ill just get one with larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show Performs Many Tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is a wonderful invention. My family all have at least one in their home. There are so many things that this product is capable of doing. It works with the Ring Doorbell providing a fantastic view of the front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a Echo family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fr my grandson becuse he was always taking his mom's. So I have puchased Alexa Echos for my daughter in law, my grand daughter, both my grandsons, my boyfriend, my sister and myself. We all love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good once you get it figured out. Difficult to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so convenient. I have it hooked up to my son room and no matter where am at i can always pop in to ask him a question or tell him dinner is ready. This was a great gift! Thanks Best Buy ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy process able to control it hands free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Show has an hearing problem when surrounded.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This show is a very nice device. I love most of everything about it. The one thing I would change is to be able to recognize the different sounds it picks up. It should be able to recognize the owner's voice even if other sounds surround it. Because of this software clique, it affects the show as if it has a hearing problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won over

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale for our kitchen. My wife was skeptical about needing another "Alexa" around the house. She immediately was won over by the video display, something we didn't have with our other Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size.i can play my musicand answer my ring doorbell

    I would recommend this to a friend