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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4703 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Echo Show 5's ease of use, sound quality, and screen size. Many appreciate it as a convenient alarm clock and find the price reasonable. While some users report occasional issues with response time, the camera feature also receives positive feedback. Overall, the positive aspects of the product outweigh the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,703 reviews
  • Rated 5 out of 5 stars

    Got it for free with my tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been getting use out of this little device, dont know if i would have purchased it, had not come for free from purchasing my new tv, but it does neat things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with TV purchase, great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my television purchase, I did program it and try it and it all seemed to work OK. So far I have not used it much though I'm just not used to having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Gift, But Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free gift with my TV purchase. I have been kind of wanting one. We put it in the kitchen and my girlfriend loves it for recipes and instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for people using amazon. Can ask where is my stuff and it will give you updates. Hook up to ring doorbell and can use echo screen to see who is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are deep into the Amazon ecosystem this is pretty cool. Responsive, entertaining, and helpful. Alexa is learning a lot of new skills, and the voice control has surprisingly useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great size for it being the smallest avail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a nightstand! Screen even darkens automatically when lights are turned off in room so not to disrupt your sleep. Already buying another one for another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a Christmas present. He is having a lot of fun with it. He is able to call my phone with it. Keeps great time. Does everything an Amazon device is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning all the functionality of this device, but am satisfied so far. I haven’t been able to keep the clock as a permanent display although I received help from the support desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Echo 5 on black Friday and returned the Lenovo smart clock I had recently purchased because they were currently the same price. The echo 5 had more features so it was a no-brainer. Very easy to set up and love it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review on Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with a tv a while back. I haven't been able to use it because it required an email address. I'm not even sure what it does, because I couldn't get past the part where they asked for email. It wouldn't start without an email address, so I never even got to try it. They should let you use these things, and Roku's, which I also had a problem with, without email. Maybe I'll try it in the future and update, but, for now, it's 1 star. Again, should be able to use without email address.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Echo Show 5 2nd Gen. I am sorry to hear of your frustrations about using an email to set up your Echo Show 5. You need an Amazon account to use Alexa and set up your Echo Show 5 if you don't already have one. The Amazon account is free and you do NOT need a prime membership to do so. Once you create a free Amazon account or if you already have one, follow these steps to set up your Echo Show 5. Follow the on-screen prompts to: 1. Select a language. 2. Connect to your Wi-Fi network. 3. Log into your Amazon account. 4. Confirm your time zone. 5. Confirm your address. 6. Confirm the location of your device. 7. Choose a name for your device. 8. Choose a wallpaper for your device. 9. Follow the on-screen steps to review your available offers. When you see the home screen with rotating pages, your device is ready to use. The reason you need to use an email through an Amazon account is to access the features this device gives you. Some examples are: Set alarms and timers, check your calendar or the news, make video calls with the 2 MP camera, and stream music or shows - all with your voice. Paired with compatible light bulbs, thermostats, TVs and more, Echo Show 5 lets you control your smart home using your voice or the interactive display. If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart display. Love the fact you can watch Netflix, Youtube and stream audio from Spotify and other streaming services. Has great video and audio quality. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! I already had one downstairs but I’m even thrilled to have another one upstairs. I love that it tells me when my Amazon packages are coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cute. Just plugged it in and it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift with a TV purchase. We mostly use it as a clock and temperature guide. But I may have my kids show me how to use it more as an Alexa hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for that space I can make all my calls get information when I have to, lessen to my music control my temperature from my kitchen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa … this device gives you everything you need from weather, time , jokes , music all in one device .., you can also call from device as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Display!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Amazon has a winning system. I have a few of them around the house, it makes my life a lot easier and the setup for rotating pictures is a plus. Great as an Intercome around the house and music while in different rooms. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I got a teenager alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stubborn. Lol. At first, alexa listens corrctly to your instructions but after few months, it started not responding to our calls and turning random lights/switches.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Jinb. Thank you for your feedback on the Echo Show 5 (2nd gen). I am sorry to hear you are experiencing issues with Alexa on the Show 5. To fix issues with your Echo device not responding:

      Make sure you're using the power adapter that was included with your device.
      Make sure you have an active internet connection.
      Check that your device isn't muted. The light indicator is red when your device is muted.
      For devices without a screen: press the Action button to see if your Echo device responds.
      To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
      Speak naturally and clearly.
      Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
      Try saying, "Did you hear me?"
      Unplug your device and then plug it back in. If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you. AmazonDevices

  • Rated 5 out of 5 stars

    Show 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa in our house. We have several throughout our house. When they are paired together with music the sound is awesome. Great if you have ring doorbell to see who is at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A friend you just can’t do without

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best friend. I can just about asked it anything of importance and it will answer me. I love to display pictures on it especially my grandkids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device to do a multitude of media and electronic stuff for your house! Play music, show pictures, control your electronic appliances!

    I would recommend this to a friend