Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Good Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product, easy to link with the rest of devices
I would recommend this to a friendGood Device, But Needs Improvements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still trying to get used to this Alexa device. I’ve had it for about two weeks now. It works, but sometimes I have to repeat the commands several times before it actually does what I’m asking. I’m also not a big fan of the display constantly showing Amazon products. I wish there were an option to have photos, landscapes, or something more personal instead of ads for items I’m not interested in.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazon Alexa 3 gen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a little music and info from time to time and its listens well was a great price during holiday markdown, no complaints.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Much brighter and good picture quality. Easy to connect. Clock is an other cherry on top. Nice experience in this price.
I would recommend this to a friend Echo review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting one for quite some time super glad we made the purchase when we did because we got it on sale and it’s been the best decision ever. Thank you to Best Buy for always having an amazing deals.
I would recommend this to a friendLove the echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Has lasted quite some time. Worth the money.
I would recommend this to a friend- Pros mentioned:Sound quality
OK but many prolems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK BUT APPEARS TO NOT HAVE LATEST TECH DATA. SOMETIMES DOESNOT TURN ON OR DUPLICATE QUESTIONS. GOOD SOUND . LIMITED PODCASTS. SEEMS BEST BET IS TO GET NEWER MODEL. THIS SEEMS BEHIND THE TIMES.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi viennafan,
Thank you for choosing the Echo Show 5 (newest model) and for sharing your honest feedback! We're glad to hear you're enjoying the sound quality.
We understand your concerns about the device not having the latest tech data, occasional power-on issues, and duplicate question responses. These issues can definitely be frustrating when you're trying to use your device reliably. Here are a few troubleshooting steps that might help:
For power-on issues: Try unplugging the device for 30 seconds and plugging it back in to perform a soft reset
For duplicate responses or outdated information: Ensure your device is running the latest software by going to Settings > Device Options > Check for Software Updates
For podcast limitations: You can link additional podcast services through the Alexa app under Settings > Music & Podcasts to expand your options
Regarding the tech data and features, the Echo Show 5 receives regular software updates that improve functionality and add new features over time. If you feel the device isn't meeting your needs, we'd be happy to help you explore whether a different Echo model might be a better fit for your requirements.
We appreciate you taking the time to share your experience, as it helps us understand how we can continue to improve our products!
Awesome life assistant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it’s like having an assistant in life to help with everyday activities to just enjoying music and conversation!
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this and will keep Ziggy going for a while. This one has a bigger screen and better sound tgen my older one.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Monitor for camera's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor for our security cameras. Was easy to set-up. Worth the price and time. Perfect size for our use. Wonderful use for our blind spots around our home.
I would recommend this to a friend - Pros mentioned:Screen size
Alexa upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We caught this on sale over the holidays. I didn’t notice the other large screens, the more updated products of the same nature. But this small 5 1/2 inch screen was perfect for my nightstand. The wife moved my normal Alexa into the bathroom and this one sits on the nightstand
I would recommend this to a friend - Pros mentioned:Screen size, Setup
Update your clock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, easy set up and makes a perfect replacement for traditional clock.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for my toddlers room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for playing music in my daughter’s room! Have three of them in my house :)
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Amazon Echo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great. The sound is excellent. Very easy to set up and use. I use it in my office and really like it.
I would recommend this to a friend Alexa Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product but the backlight has a problem staying on. You have to unplug it to reset it
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent perchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge screen and Quality - low cost; compared against other stores, this had an excellent price
I would recommend this to a friend Echo doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's in my bedroom so that way I can see who's at the front door because we have stairs and does not always want to go down stairs to just to check the doorbell especially when I have packages coming
I would recommend this to a friend- Pros mentioned:Sound quality
Dynamite comes in small packages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a lot to offer. View your cameras at any time with a split screen option. The sound quality is amazing for its size. Looks great sitting on the work bench or the office desk.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Value for the Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the Echo Show 5. It is small enough to be unobtrusive on my office desk, but large enough to see clearly. Sound is good, and the screen is quite clear. Great value for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
A perfect gift for myself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me its perfect. It connects to my doorbell and alerts me when someone approaches. Plus gives me all the music i love
I would recommend this to a friend