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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1420 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,420 reviews
  • Rated 2 out of 5 stars

    Not happy to small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I was expecting to small and it doesn't come with a stand have to buy separate. Going to return it for a better one that come with a stand

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Auntie,

      Thank you for sharing your feedback on the Echo Show 5. I'm sorry to hear that the device didn't meet your expectations regarding size and that you were disappointed to find the stand is sold separately.

      The Echo Show 5 features a compact 5.5" display, which is designed for smaller spaces like nightstands, desks, or kitchen counters. I understand this may be smaller than what you were looking for. If you're seeking a larger display, you might want to consider the Echo Show 8 with its 8" screen which offers more viewing area while still providing all the great Alexa features.

      Regarding the stand, the Echo Show 5 does come with a built-in stand that allows it to sit on flat surfaces, but if you're looking for an adjustable stand for better positioning and viewing angles, those are indeed sold separately as accessories.

      Since you're planning to return it for a better option, I hope you find an Echo Show model that better fits your needs.
      We appreciate your feedback as it helps us understand customer expectations better. AmazonDevices

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not to impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The lady that was working with me though made it seem like this is going to connect to everything and be a great investment for what I needed. So far I have not seen what she said it could do. Also the lady on her sold me stands for the number 8 I got.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A must gauged to have. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo. It linked to my Ring camera great and even makes announcements from my ring such as if someone rings the doorbell. I can Bluetooth my music and many other things. I caught it on sale and definitely got more than enough bang for my buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite for viewing ring cameras and Doorbell, listening to music while working and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $39 I have ever spent. Bought as a Christmas gift. Amazon had them on backorder until May 2024. That was for Christmas. Ordered from Best Buy and had it in two days. You can't beat Best Buy's customer service. Blows Amazon out of the water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra alexa show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tool. It is for a bedroom as an alarm clock.

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 3 out of 5 stars

    It's ok.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to view security cameras. Which it works, but the screen is small and there are lots of ads. It can't play hulu or netflix which is a bummer. I'd only recommend if it's on super sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use and the size es convenient. It fix anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa 5”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good sound., I recommend.god, good, good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and it has a friendly system, you will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Echo . I have purchased a total of 3 and given them as gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is impressive with its features, and I will recommend it for enhanced functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for eufy cameras. Love it. Great screen to see the cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate alexa.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, it is so fast y high display defenition. It sounds good and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo Show is fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the things my Echo show can do from morning til night. It did take a while to set up and I know there are features that I have yet to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to see who is at the door without getting up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo Show 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been glitching and settings are not staying to what we set it as.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ehchet. Thank you for your feedback regarding your Echo Show 5. I'm sorry to hear you're experiencing issues with glitching and settings not being retained. Here are some troubleshooting steps to help resolve these issues: First, try a power cycle by unplugging your device for 30 seconds before plugging it back in. If the problem persists, check that your Echo Show 5 has the latest software update installed. You can also try performing a factory reset: press and hold the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. After the reset, reconfigure your preferred settings through the Alexa app. These steps should help stabilize your device's performance and maintain your chosen settings. I hope this helps improve your Echo Show 5's functionality! AmazonDevices

  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a year and still does but seems to have glitches constantly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Karina. Thank you for your feedback about your Echo Show 5. I'm sorry to hear you're experiencing glitches with your device after a year of use. Here are some troubleshooting steps that can help resolve common issues: Make sure your Echo Show 5 has a strong Wi-Fi connection, restart the device by unplugging it for 30 seconds before plugging it back in, and check that your device has the latest software update installed. You can also try clearing the cache by pressing and holding the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. These steps typically resolve most performance issues and glitches. I hope this helps improve your Echo Show 5's performance! AmazonDevices

  • Rated 5 out of 5 stars

    Alexa is always there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa Show! Had a little difficulty setting it up because I am not good with technology.

    I would recommend this to a friend