Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 10995383
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Alexa Everywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device that puts Alexa to another level. It helps our family to keep an eye on out loved ones.
I would recommend this to a friendEcho Show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Amazon Echo - I have mine in my kitchen!
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product excellent experience will buy again
I would recommend this to a friendIt’s nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for Christmas present, it’s very nice,
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. I use it every morning. Thank you.
I would recommend this to a friendLove the Echo Show 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! This is my second Echo Show 5. Love them!!!
I would recommend this to a friendThe store what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good store in long island city they need to add more people to help
I would recommend this to a friendGrundy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Would recommend to others to purchase
I would recommend this to a friendExcellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Voice is very good like Dolby with full Bass on
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well. Bought it for my parents and they loce it.
I would recommend this to a friendAmazin show
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price during the holiday season.
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go along with my ring doorbell and it works great!
I would recommend this to a friendEcho show 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product, it did everything I needed
I would recommend this to a friendAlexa echo show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, alexa makes life easier for my whole family and at work.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it works good and it fits perfect in small places
I would recommend this to a friendJust get the echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t live up to my expectations at all. It’s very laggy, fails to play music from Spotify, struggles to answer basic commands like timers or questions. I love my echo dot so I was very disappointed with this purchase
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi AllisonM,
Thank you for sharing your experience with the Echo Show 5. We're really sorry to hear it didn't live up to your expectations — especially coming from a happy Echo Dot household, that disappointment hits a little harder.
We completely understand your frustration with the lag, the Spotify connectivity issues, and the struggles with basic commands like timers and questions. That's not the experience we want for you, and we sincerely apologize that it fell short.
A few things that may help get things back on track:
For lag and slow response times: Try restarting the device by going to Settings > Device Options > Restart, or simply unplug it for 30 seconds and plug it back in.
For Spotify playback issues: Make sure the Spotify skill is properly linked under Settings > Music & Podcasts in the Alexa app, and that your Spotify account is set as the default music provider.
For command recognition issues: Check that the microphone isn't muted (the red light indicator), and try moving the device away from walls or other electronics that may cause interference.
If these steps don't resolve the issues, our support team would love to dig deeper with you. Please reach out at 1-888-280-4331 or through the Amazon app — we're committed to making sure your Echo Show 5 works the way it should.
We truly appreciate your feedback, AllisonM, and we're glad your Echo Dot has been such a great experience. We hope we can get the Echo Show 5 to that same level for you!
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable and easy to sync, great value for the money
I would recommend this to a friendPJ
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but if you bump it by accident it starts turns on
I would recommend this to a friendThe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the echo in each and every room. The best investment.
I would recommend this to a friendEcho 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keeping in touch with the family and friends
I would recommend this to a friend