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Customer reviews

Rating 4.6 out of 5 stars with 1528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,528 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does what it’s supposed to do. I had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Took a little bit of time to set up, but well worth the time once completed. Does everything I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Echo Show, The sound is amazing and video is Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Echo Show 8”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Setup is easy with Alexa App. I own multiple Amazon speakers and have not been disappointed by any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the expectations for a small tv, I can watch my series wherever I Go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect bedtime companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my nightstand with all the features I enjoy from my Echo Dot and more. Love that it dims so that there's no light while I sleep. I can use it to listen to music to sleep and thanks to the timer feature I don't worry it stays on all night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! One of my best purchases, so helpful to have! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought the hub, love it so much, I bought it for my Mother-in-law for Christmas and she loves it. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa/Echo is Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! allows us to control multiple devices with one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen response time is slow. I recommend getting a newer model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price - good value for the money usually Best Buy prices are higher than other retailers but cyber Monday deals were good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this device to a friend and she couldn’t be happier! Cheap and does an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing. I have one variety in each room of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Alexa. So convenient to add to shopping list it player my favorite music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Novelty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it! It was a surprise to him to receive before Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad on Father’s Day and he was happily surprised! I’m glad I got this for him he is loving it and the price was the best part.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laggy and unresponsive most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst Alexa device I've ever bought. The performance is way below average. Although I updated to latest software version, the Alexa runs very laggy. It also takes some time for the device to recognize my voice although I'm almost yelling at an appropriate distance. I wanted to turn it back, but decided to keep it since I got it for a very low price on a black friday event anyway.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, JuliocesarR. Thank you for your feedback on the Echo Show 5. I'm sorry to hear about the performance issues and voice recognition challenges you're experiencing with your device.Here are some troubleshooting steps that may help improve the performance and voice recognition: 1. Check that your Echo Show 5 has a strong, stable internet connection, as weak Wi-Fi can significantly impact responsiveness. 2. Restart your device by unplugging it from power, waiting 30 seconds, then plugging it back in. 3. Verify you have the latest software version in Settings > Device Options > Check for Software Updates. 4. Retrain Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. 5. Ensure the microphone isn't obstructed and that the device is positioned in an open area away from walls. 6. Check that the microphone isn't muted (a red light would indicate if muted). 7. Consider performing a factory reset if issues persist, which can resolve many performance problems. If these steps don't resolve the issues, Amazon Customer Support is available 24/7 for further assistance at 1-888-280-4331. Again, thank you for taking the time to leave a review and I hope these steps help improve your experience. AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Streaming made easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo works as described and offers quick, easy access using your voice so that you don’t have to use the the volume buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be so small the volume on it is pretty loud. Great quality and i like how it connects to my camera. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to purchase, and capabilities. Love the quality of the screen; media and quality of the sound is superb.

    I would recommend this to a friend