Customer Ratings & Reviews

Bought this with a $50 Best Buy rewards. Had no knowledge of what it was but thought it looked interesting so I thought Id give it a try. So excited about what it does! Love that I can hear my favorite songs just by asking! I now wake up asking what the weather will be like, and so handy to ask random questions! At this point, Im not sure how I lived without it.

I’m still trying to get used to this Alexa device. I’ve had it for about two weeks now. It works, but sometimes I have to repeat the commands several times before it actually does what I’m asking. I’m also not a big fan of the display constantly showing Amazon products. I wish there were an option to have photos, landscapes, or something more personal instead of ads for items I’m not interested in.

It is a great product. Has a good loud sound, clear voice, easily manage, parental controls, and lots of other great features. Highly recommended.

Love this show! I bought it for the kitchen, it was on sale and I wanted more speakers for music in the house. My house is large, so dropping the cash on Sonos seemed steep. I've found the latest generation Alexa devices have come a long way in sound. I'm starting to hook up speakers to the aux on some of the older dots now. I had to immediately get into the equalizer settings to turn down the bass. Sound quality is 6/10 but when it's paired with multiple other devices now, the house fills with music. I just found out it supports video calls, too. Nice bonus.

I love it it's in my bedroom so that way I can see who's at the front door because we have stairs and does not always want to go down stairs to just to check the doorbell especially when I have packages coming

I give the Echo Show 5 2 1/2 stars. I have tried to adapt to it, wanted to like it, but was going to return it until I learned Best Buy only allows a FIFTEEN DAY return window! This will be my last electronics purchase from Best Buy. I should have purchased this from Amazon directly, as their return policy is generous. Fifteen days is just not enough time to decide if you want to keep something, especially when you are leaning towards returning it but wanting to give it a chance. So, what makes me want to return it, or I guess now smash it with a hammer? First, it has to be told twice many time. It will acknowledge your selection, but the station won't play until you command a second time. I have rather ancient Dots, so I thought this would be an upgrade, and it is in terms of sound quality. But even there, because it is more powerful, the loudness variation from say level 2 to level 3 is much greater than with the Dot. This matters to me because I use level 2 or 3 when listening to Pandora at night, but with this unit, 2 is sometimes too low, but 3 is too loud. Another example: I'll command it to Pandora and at some point it will switch, without any command or prompting, to something else. Did I mention I wish I could return it?

Purchased for a little music and info from time to time and its listens well was a great price during holiday markdown, no complaints.

Good sound for compact size. I mean you wont blow out the walls but it sounds nice. I replaced the previous 5” show with this. I’m pleased.

Got this for my mom so I can video chat her. Simple enough for her to navigate by using simple voice command. Definitely recommend.

Primary reason for purchase was to have ringer for doorbell / connection even if i’m not home, smarthome hub for smartlights. Added bonus is music speaker for Amazon music. Testing both Ring & Blink doorbells, & both announce on it within seconds. No need for a ringer- this does that plus! My smartlights show on hub. Took off a star because it’s not easy to control things from device screen. Find it necessary to setup on Alexa app on phone. Then it all works! Also, though Music sounds great! the Show isn’t linking to ‘my music” on my Amazon - if i tell it it to play an album from my music, It chooses something from Amazon music instead. Then goes to next thing on Amazon, not next on my device”s Amazon music. Workaround is to cast from phone to echo show- that works. Until I stop it. When i want to restart & say “play” it will play last thing that Show itself played (News, Weather), not what was playing. Even though phone shows am connected via bluetooth to Show. My very old echo dot linked to my music - this may be a more recent software update. Other than these annoyances, it does what i need, plus so much more! Alexa Show device - echo calls, announcements, video camera (which can be covered), music speaker, plus smarthome hub. A bit rough around the edges, - & not the same as show 15, but substantially les expensive- A very nice little hybrid device that does all i need and more than I expected at an affordable price!

Decent for playing music in my daughter’s room! Have three of them in my house :)

Huge screen and Quality - low cost; compared against other stores, this had an excellent price

Its Alexa, great product and easy to set up. Works flawless with Ring Door Camera. Sound is excellent for a small device.

I bought this for display, however i didnt use much use for that.. I will not play video songs but 1g, 2g can... I got it for 54USD.... But audio clarity is more than expectation.. I will recommend to go for echo 8 instead of 5

Great quality and value, works flawlessly every time

Very slugging with regard to response time despite having high speed internet. I’m referring to working with the touch screen

Love it. Louder than i imagined. Can connect to phone via bluetooth or use with different applications. It is very convenient.

Nice product, I was disappointed that it wouldn’t play music from YouTube without purchasing a subscription. I have an older Echo Dot and this isn’t an issue. Unable to capture a photo with this device

I’ve got this a gift for my mom. She loves it. She had one prior to this that stopped working..

We caught this on sale over the holidays. I didn’t notice the other large screens, the more updated products of the same nature. But this small 5 1/2 inch screen was perfect for my nightstand. The wife moved my normal Alexa into the bathroom and this one sits on the nightstand