Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- |
- SKU:
- 12223770
Customer reviews
Rating 4.6 out of 5 stars with 1505 reviews
(1,505 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Echo Show beats it’s rivals by a longshot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon echo beats all the other devices that are similar. Interoperability with so many apps is impressive. Way better than it’s google counter part
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Simply the best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product enjoy love for gift for christmas . And have echo dot and use for light bulbs for living room and for firestick and Roku.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great Echo Show!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Had my last Echo Show for years and finally had to replace. This one suits my needs perfectly and I love the new features.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works very well with blink products
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Just another echo dot just with a screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't connect my phone via Bluetooth to play my music. The picture slideshow is not constant.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Glacier White
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JBLminispeaker. Thank you for taking the time to leave a review on the Echo Show 5. To pair your phone to the Echo Show 5, first, you will want to make sure you set your phone to pairing mode. Swipe down from the top of your Echo Show 5 and select "Settings." Select "Bluetooth" and then select your phone from the list. If these steps don't help and you're still having issues, you can call Amazon customer service, available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Thank you!
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Used it for a white elephant gift exchange and people battled for it. They let me know they loved it several times
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Amazon Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works like it supposed to love that I’m able to control certain parts of my house and I love that it works seemingly well.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
My Alexea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great investment, because it gives u all the information u need as far as weather etc..
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Amazon Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my grandkids to dance to music and ask questions
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Glacier White
I would recommend this to a friendRated 5 out of 5 stars
household display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smart display on my echo show works well with my basement tv and my lights for a partying it also shows me who is at my front door
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Lots of uses, all work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, I still keep finding new uses and features that I enjoy using. Paired with smart products, this Echo show is very pleasant to use.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome, I hooked it up to my doorbell. Now it is much louder and I can see who is at the door without grabbing my phone .
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Amazon Echo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this thing! Sometimes the alarm doesn't go off when it should but it's been really helpful at home.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a lot for a little machine: reads the news, sends you cool recipes, and you can customize it to however you want it to appear!
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special to say, works great, like other Amazon echo shows. This is my fifth diaplay
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for cristmas and she loves she all ways wanted her echo to have a screen it's perfect for the price
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 1 out of 5 stars
Echo show 5 ( new 2025)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always its still slow, there’s always a problem with the connectivity . If i kbew about this I wouldn’t buy it. So don’t.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Elizabeth,
Thank you for sharing your feedback about the Echo Show 5 (2025 model). I'm sorry to hear you're experiencing slowness and connectivity issues – that's definitely not the experience we want you to have with your new device.
Connectivity and performance problems can sometimes be resolved with a few troubleshooting steps:
Check your Wi-Fi connection: Ensure your Echo Show 5 is within good range of your router and try restarting your router
Restart your device: Unplug the Echo Show 5 for 30 seconds, then plug it back in
Check for software updates: Go to Settings > Device Options > Check for Software Updates
Factory reset if needed: Settings > Device Options > Reset to Factory Defaults (this will erase your settings, so use as a last resort)
If you've already tried these steps and are still experiencing issues, I'd recommend reaching out to Amazon's customer support team 24/7 at 1 888-280-4331 They can help troubleshoot further or discuss replacement options if there's a hardware issue.
If you're within Best Buy's return window and would prefer to return it, they should be able to help you process that as well.
We appreciate your feedback, as it helps us identify and address issues that affect the customer experience.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I had the first generation echo and really enjoyed it. Th ooo s new and improved version is excellent.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Much needed support for any alexa device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for monitoring and supporting of other Alexa devices helps as a monitor to keep our eyes on. If the screen size is little bigger it would help to monitor from long distance too
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
It is ok I guess
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume goes up and down when listening to music. Only 3 apps allowed. Definitely not what I thought it would be like. I would just pay more for the flat screen one that is more like a hub.
This review is from Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi CasandraR,
We are sorry you are not enjoying the Echo Show 5. It is our smallest screened device and you may enjoy a larger option. If you have further questions, please call us!
Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!















