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Customer reviews

Rating 4.6 out of 5 stars with 1505 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,505 reviews
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for Christmas. She was so excited! She said she loves it! Would purchase again :))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome machine. I bought it as a Christmas present and if you can get it on a killer sale it’s all the more worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo shows are a great choice for your home. They work great, you can see weather, your digital photo albums, etx. Alexa is king of home automation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Show 5 FORCE UNREMOVABLE ADS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Amazon Echo Show devices now force unremovable ads on the screen. Even if you go through every menu and disable all the suggestion settings, the ads still appear. It’s especially frustrating because there’s no option to keep the display fixed on something simple, like a clock face or personal photo slideshow; it constantly cycles through content you didn’t ask for. Secondly, it tends to be sluggish and unresponsive. For a device that sits in your home and is supposed to feel personal, this feels intrusive and unnecessary. Because of these limitations, I ended up switching to the Google Nest Hub instead, and I love it. It works much better as a dedicated clock or photo frame without the distraction of constant ads and forced content. If you’re mainly looking for a smart display that can double as a clean clock or photo frame, the Echo Show is no longer a good option.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear Calvy,

      Thank you for providing such a detailed and thoughtful review of the Echo Show 5. We genuinely appreciate your candid feedback about both the advertising content and performance issues.

      You've raised several valid concerns:

      Regarding the forced content and ads:

      We understand your frustration with the inability to maintain a simple, fixed display
      Your point about the device feeling less personal due to constant content cycling is well-taken
      We acknowledge this impacts the core functionality you were seeking

      About the performance:

      The sluggish response times you've experienced are not up to our standards
      This compounds the frustration with the content issues

      We are taking your feedback seriously and will share it with our product development team, particularly regarding:

      The need for true content control options
      The importance of maintaining simple display functions
      Performance optimization requirements

      While we respect your decision to switch to an alternative product, we appreciate you helping future customers make informed decisions. AmazonDevices

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent, I love it, I bought it for my daughter and she's happy, you can put parental control on her, it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect addition to my nightstand. It's a good way to get Alexa into whatever room you want, with some extras that sweeten the deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets it done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s outdated and has its little issues but if used as an alarm or home assistant it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift and it was well received. it does everything they want it to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy to small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I was expecting to small and it doesn't come with a stand have to buy separate. Going to return it for a better one that come with a stand

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Auntie,

      Thank you for sharing your feedback on the Echo Show 5. I'm sorry to hear that the device didn't meet your expectations regarding size and that you were disappointed to find the stand is sold separately.

      The Echo Show 5 features a compact 5.5" display, which is designed for smaller spaces like nightstands, desks, or kitchen counters. I understand this may be smaller than what you were looking for. If you're seeking a larger display, you might want to consider the Echo Show 8 with its 8" screen which offers more viewing area while still providing all the great Alexa features.

      Regarding the stand, the Echo Show 5 does come with a built-in stand that allows it to sit on flat surfaces, but if you're looking for an adjustable stand for better positioning and viewing angles, those are indeed sold separately as accessories.

      Since you're planning to return it for a better option, I hope you find an Echo Show model that better fits your needs.
      We appreciate your feedback as it helps us understand customer expectations better. AmazonDevices

  • Rated 4 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the deal and service I received, just waiting on my special gift that was attached to the purchase and it’s 2 weeks later .. wish there was more info on that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazknecho

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device , easy to set up , audio quality is too good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 inch smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome how Amazon does so well thinking stuff for the daily tasks and how these things help so much in those tasks. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have enjoyed the alexa. Makes life a little simpler. Eventually, i plan to make my home completely alexa controlled. However, i wish it could hear/understand me better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this device. It works with my Blink system well. Even displays video. It is slightly delayed on the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. And my sister loves it. She says it’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and would buy it again. Price was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Alarm Clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great alarm clock, I wouldn't use it for anything else. The screen is too small for my liking to view my Ring cams, but the clock face customization is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to see my blink outdoor security camera from this and I like that it syncs with my amzon products in the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the larger screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, clear, sharp image, serves as communication with family members in other homes, I highly recommend it

    I would recommend this to a friend