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Customer reviews

Rating 4.6 out of 5 stars with 1505 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,505 reviews
  • Rated 5 out of 5 stars

    Very Handy to have Alexa at your fingertips.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day. Always asking Alexa Questions like what's the weather or what time it is or set a timer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this before upgrading to a larger size, For a small space it would be great but the screen isn't any bigger than my phone which is why we upgraded.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A very midrange attempt at a product… do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Why?: it’s too slow for my liking. It’s a new 3rd gen product so there should be little to no lag. There’s advertising pop ups that are annoying. I bought it for ring cam integration but it works on and off. It’s definitely not worth it unless you just want an Alexa speaker with ability to show pictures or weather and time.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Good Morning liksan,

      Thank you for your detailed feedback about the Echo Show 5 (3rd Generation). We appreciate your honest assessment and are sorry to hear the device didn't meet your expectations.

      Your specific concerns about:

      Device lag
      Advertising pop-ups
      Inconsistent Ring camera integration are valuable points that we take seriously.

      While the Echo Show 5 works well for basic functions like displaying photos, weather, and time, we understand these features alone may not justify the purchase for users seeking more advanced functionality and seamless smart home integration.

      If you haven't already returned the device, you might try updating the software and checking your network connection. However, we respect your decision to return it if it's not meeting your needs.

      We'll share your feedback with our product team as we continue to improve our devices. AmazonDevices

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was a Christmas present for my sister to replace one her kids spilled something on. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as expected. Which is a pleasant surprise given the state of electronics manufacturing today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. It helps a lot especially when you need to see the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo ring and show bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle. Can’t be beat. Both for less than $100. Why hasn’t anyone thought of an echo show-like device before?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for the kids to see outside the door everytime the ring doorbell goes off so they dont open doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent speaker for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gifting option, decent audio quality for playing music. Display is not very useful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only got bcuz cheap. Regret.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires mostly requires subscription.. don't listen properly.. doesn't turn off when told.. barely will play YouTube or anything else.. mostly make you use Amazon defaults.. hub way better..

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear DionneH,

      Thank you for your detailed feedback about the Echo Show 5. We understand your frustration with the device's limitations and performance issues.

      To address your specific concerns:

      While Amazon services are integrated, many features are free including:
      Weather updates
      Timers/alarms
      Smart home control
      Basic music streaming

      For voice recognition and YouTube issues, we can help with:
      Voice training
      Alternative command phrases
      Browser optimization

      However, if you're finding the Hub better suited to your needs, please return the Echo Show 5 to Best Buy within the return window for a refund. AmazonDevices

  • Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent. I like how I can have family photos in a slideshow all day but it’s often glitchy when I try to use the touch screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, comes in handy with alot of things if you have a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timeless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really helpful. Daily task and Reminders . Call them done , also help me with time management better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo show 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product---you won't believe what it can do till you buy this "smart"device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recommended product, good material and practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition for a smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    `A must have these days, so the family doesn't have to open the door to see who is here with ring camera .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa show

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, highly recommended..I will buy more for my another rooms..love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Payroll Clerck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa is great accessory to have at home I purchased this particular model for my elderly mom to ask about the weather and remind her to take her medication.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo show is fine. The screen is sort of too small to be very functional. I bought it as part of a set with a blink doorbell and camera. The doorbell does ring on the Echo Show, which is helpful. I still haven’t figured out how to see the video of the Blink products on the Show, but I also haven’t tried very hard. I got the display to show artwork and weather with minimal ads, but the device feels more like an Amazon advertisement than it does a functional AI assistant. If I have Prime and already purchased the device, I really don’t want anymore advertising. I know it seems like not a big deal, but the overall aesthetic of the screen and features is an eyesore. Maybe there will be an update, but without one I probably won’t keep it very long.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi LightsaberMario, thank you for providing feedback for the Amazon Echo Show 5. Here are the steps to connect your Blink cameras to Alexa:
      1. Open the Blink app and tap Settings.
      2. Tap Account and Privacy.
      3. Tap Alexa.
      4. Tap the Open Alexa App button.
      5. Tap ENABLE TO USE on the Blink SmartHome screen.
      6. On the Link Account screen, enter the email address and password associated with your Blink account. Then tap Continue.
      7. Enter the verification code sent to the mobile phone number associated with your Blink account.
      Then, tap Verify Code. If you do not receive a verification code within 2 minutes, tap Resend Code.

      After you successfully verify your account, you can Close the screen to navigate back to the Alexa app to enable the skill. From there, you'll be able to ask Alexa to show you your Blink camera. In regards to advertisements, there are advertising settings that can be accessed directly from the Alexa app, Echo Show devices, or online at Alexa Privacy Settings. These settings make it easy for you to manage advertising in your Alexa experience by choosing if you want to see or hear interest-based ads on your Alexa—from both third-party Alexa skills and content providers and, from Amazon. There are experiences with Alexa, such as streaming music or the display on an Echo Show screen, that include ads. If you use these controls to choose not to receive interest-based ads, you will still see or hear ads on Alexa-enabled devices, but they may be less relevant to you. I know this was a lot of information; if you still need assistance, please feel free to reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Happy Holidays! AmazonDevices

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up some lights and it is great do not have to get up to turn on and off the lihts with Echo show

    I would recommend this to a friend