Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 12223770
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
A great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product which is easy to use, customer orientated and at a sensible price.
I would recommend this to a friendAmazon - Echo: Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to have in your kitchen, living room, or even your own room.
I would recommend this to a friendAwesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with this product!! Best little gadget I have m, a definite must!
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me peace of mind. I am able to view the things I need to when working on site.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! It exceeded my expectations and I love the options that it has
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my Ring Doorbell device and as an indoor security camera.
I would recommend this to a friendJust get the echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t live up to my expectations at all. It’s very laggy, fails to play music from Spotify, struggles to answer basic commands like timers or questions. I love my echo dot so I was very disappointed with this purchase
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi AllisonM,
Thank you for sharing your experience with the Echo Show 5. We're really sorry to hear it didn't live up to your expectations — especially coming from a happy Echo Dot household, that disappointment hits a little harder.
We completely understand your frustration with the lag, the Spotify connectivity issues, and the struggles with basic commands like timers and questions. That's not the experience we want for you, and we sincerely apologize that it fell short.
A few things that may help get things back on track:
For lag and slow response times: Try restarting the device by going to Settings > Device Options > Restart, or simply unplug it for 30 seconds and plug it back in.
For Spotify playback issues: Make sure the Spotify skill is properly linked under Settings > Music & Podcasts in the Alexa app, and that your Spotify account is set as the default music provider.
For command recognition issues: Check that the microphone isn't muted (the red light indicator), and try moving the device away from walls or other electronics that may cause interference.
If these steps don't resolve the issues, our support team would love to dig deeper with you. Please reach out at 1-888-280-4331 or through the Amazon app — we're committed to making sure your Echo Show 5 works the way it should.
We truly appreciate your feedback, AllisonM, and we're glad your Echo Dot has been such a great experience. We hope we can get the Echo Show 5 to that same level for you!
Alexa is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alex always improving my life, making everything more practical and easier
I would recommend this to a friendEcho show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. I’m able to view other cameras talk to my family via voice and video
I would recommend this to a friendGuest Rooms Wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for guest rooms gives connection without risk of viruses.
I would recommend this to a friendMy echo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome died what it needs to do to. Never had any issues
I would recommend this to a friendWonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It’s absolutely amazing,Still learning every thing she can do.
I would recommend this to a friendFamily gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one last year for myself and now everybody in my family wants one
I would recommend this to a friendAmazon show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not our first Amazon show. It’s our 3rd. We love the product
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item use it for the living room! It’s loud enough for a big space
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new amazon Alexa we paired it with out ring and works perfectly
I would recommend this to a friendAmazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything you can do on the alexa show!! I use it everyday!!
I would recommend this to a friendThank You
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my dad for Christmas gift he going to love it Amazon ECHO 5
I would recommend this to a friendEcho Show 5 (3rd Generation)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a lot of fun to have around. It was a gift and my granddaughter.
I would recommend this to a friendThe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent. I like all the things it done. Great investment.
I would recommend this to a friend