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Customer reviews

Rating 4.6 out of 5 stars with 1505 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,505 reviews
  • Rated 4 out of 5 stars

    Dirty Santa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift for Dirty Santa, everyone wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice in unison with ring doorbell. Nice viewable area.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hate the dynamic volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but I cant figure out how to turn off the dunamic volume when playing music. If I make any noise itll suddenly jump up in volune, then it hears itself being noisy and becomes even louder. Not a fan. I set the volume for a reason. If I wanted to be in a screaming match with my alexa I would raise the volume myself.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi TristanP,
      I am sorry to hear you were having trouble with the volume on your Echo Show 5. To turn off the dynamic volume (often referred to as Adaptive Volume) on your Echo Show 5, you'll need to use the Alexa app.
      Here's how:
      -Open the Alexa app.
      -Tap "More" at the bottom of the screen.
      -Tap "Settings."
      -Under "Alexa Preferences," tap "Voice Responses."
      -Toggle the "Adaptive Volume" option off. You'll see a toggle switch to the left of the option when it's off.
      Hope this helps, have a nice day! AmazonDevices

  • Rated 4 out of 5 stars

    Wow! This thing is great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is small for old eyes like mine, but overall very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo show 5 is a little small but does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but not bad either . Syncing with other devices needs to be done over and over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it. Works exactly as they say. I would recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review of Gen 3 Amazon Echo 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be running ok so far-no current acute issues or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful gift of music 24 hours a day. News photos calla

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for he first time. Got to Best Buy and they didn’t have it. Changed to ship to me. Received but it had no packing ima loathe cardboard box and unit was broke. Lost my $10 reward. I am not happy with Best Buy. Service was terrible. I want my reward back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not fan. It barely recognizes "Alexa." I have to say it several times for it to respond.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Honestly,

      We are sorry you are having this issue with the Echo Show 5! If you want to verify that your device's software is up to date, you can check on the Alexa app under device settings. You can also ensure your wake word is set to "Alexa" in the Alexa app as well.

      If you have any further questions, you can call Amazon customer service! We are available 24/7 for assistance on the device. You can reach us at 1-888-280-4331! AmazonDevices

  • Rated 5 out of 5 stars

    So nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! So good. Probably the greatest! Yes!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but definitely google has better data in response to questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it shows me the news . Overall I’m really happy with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for displaying pictures periodically through Amazon photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good for the value and awesome tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and new showing photos and use Alexa in all aspects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALEXA ROCKS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the little tech knowledge I have, Alexa really surprised me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not quite larger enough screen, consider the 8"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secret Santa Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful. Great secret santa gift. I’ve bought several.

    I would recommend this to a friend