Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
For your tech enthusiast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a tech enthusiast and love your tech life, then this is a great addition to your home. After visiting family, I came back in search for the Echo to include in my home as they have to fill my day/night with music, podcasts, set alarms, etc. Works with my Amazon account. If you don't have an Amazon account, I believe you can still play music from Spotify or YouTube. This is something I would need to try so that I don't have to use an additional Amazon account. I got mine for a good price with my Rewards. Worth it so I'm not using my headphones all the time or my cell to stream.
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt sure how much i would ACTUALLY use this but it has been so convenient and fun. Music while im cooking and timers. Looking up recipes. Asking the most random questions. Also hearing my two year old learn how to say alexa… adorable.
I would recommend this to a friend - Pros mentioned:Screen size
Alera echo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute small and good it has to be programmed to connecting TV home and door bell
I would recommend this to a friend Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sounding amazon product that i have. I love this thing.
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and product speaker is pretty loud and I can watch movies!!!
I would recommend this to a friend Smart clock
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good if you have wi go but sometimes lose signal when WiFi goes out easy to get music but need subscription to get more music that you like
I would recommend this to a friendEcho review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting one for quite some time super glad we made the purchase when we did because we got it on sale and it’s been the best decision ever. Thank you to Best Buy for always having an amazing deals.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product, very useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When our old Alexa Gen 1 product broke after several years, we were hard pressed to get a replacement. This product is great for playing music, setting timers, adding things to the grocery list, and looking up recipes. I wish it were cheaper and that you were able to change the angle of the screen, but otherwise is a great product.
I would recommend this to a friend Go big or go home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but if I bought it again I would get the bigger screen
I would recommend this to a friend- Pros mentioned:Sound quality
OK but many prolems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK BUT APPEARS TO NOT HAVE LATEST TECH DATA. SOMETIMES DOESNOT TURN ON OR DUPLICATE QUESTIONS. GOOD SOUND . LIMITED PODCASTS. SEEMS BEST BET IS TO GET NEWER MODEL. THIS SEEMS BEHIND THE TIMES.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi viennafan,
Thank you for choosing the Echo Show 5 (newest model) and for sharing your honest feedback! We're glad to hear you're enjoying the sound quality.
We understand your concerns about the device not having the latest tech data, occasional power-on issues, and duplicate question responses. These issues can definitely be frustrating when you're trying to use your device reliably. Here are a few troubleshooting steps that might help:
For power-on issues: Try unplugging the device for 30 seconds and plugging it back in to perform a soft reset
For duplicate responses or outdated information: Ensure your device is running the latest software by going to Settings > Device Options > Check for Software Updates
For podcast limitations: You can link additional podcast services through the Alexa app under Settings > Music & Podcasts to expand your options
Regarding the tech data and features, the Echo Show 5 receives regular software updates that improve functionality and add new features over time. If you feel the device isn't meeting your needs, we'd be happy to help you explore whether a different Echo model might be a better fit for your requirements.
We appreciate you taking the time to share your experience, as it helps us understand how we can continue to improve our products!
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it works great with my blink cameras. I able able to see if anyone is outside from it.
I would recommend this to a friend- Pros mentioned:Sound quality
Underwhelming Echo Show Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves as a great media device but the screen is no larger than your phone screen. It also is not loaded with Netflix like it's larger sister device (which is the entire reason I bought this in the first place). The user interface is clunky but the sound quality is very good for a device of this size. I would not purchase again but for the money it's not a bad deal.
No, I would not recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that it pairs with other Alexas so when playing music or needing to know anything I can ask it anywhere in the house
I would recommend this to a friend- Pros mentioned:Sound quality
Tv lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality video device and good sound and easy to install and set up
I would recommend this to a friend - Pros mentioned:Ease of use
Amazon alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hands down one if the best purchases ive made. Easy to use and really efficient. Can’t wait to buy more for the rest if my home.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Echo Show 5 is a really nice product. I use it to replace an Echo Dot in the living room. My Dot had problems hearing my voice but was fine with other voices. The Echo 5 Show hears my voice well. It does all the things my Dot does but the adjustable clock is great. The sound is pretty good. I am happy with the Echo Show 5 and decided to buy an Echo Show 8 too.
I would recommend this to a friend Echo doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's in my bedroom so that way I can see who's at the front door because we have stairs and does not always want to go down stairs to just to check the doorbell especially when I have packages coming
I would recommend this to a friendgood device recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a very, very good device I recommend it much more if you have ring security cameras it alerts instantly s it recommends
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Easy setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. We use it constantly and it was easy setup
I would recommend this to a friend - Pros mentioned:Sound quality
Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value, works flawlessly every time
I would recommend this to a friend