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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.6 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,562 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a ring doorbell and the Echo as part of a bundle from Best Buy. This allows my wife to quickly see who’s at the door or if movement is detected, too. Add to it all the functionality of an Amazon Echo and its a hit! Screen is crisp and sound clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music very quickly and the alarm is loud too, helps me wake up in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tigermt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to quickly request specific tunes and the sound is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i was new to these devices easy to use and install definitely a life changer. Can set up all my devices easily.

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 4 out of 5 stars

    Good assitant; too many ads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it will do, the only problem is sometimes connecting to my already set up devices and it showing ads in place of the screens I have selected. I can't seem to find the setting to take ads away. I already bought the thing and subscribe to Prime. I don't need to be sold anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, powerful and... Oh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy little device that has found its place below my monitor, mainly for displaying daily news, cycling through uploaded photos, and managing simple smart home connections. It’s compact and unobtrusive, making it a convenient addition to my desk setup. In terms of performance, the Echo Show 5 generally handles commands quickly, which is great for basic tasks. However, the device struggles when browsing through the settings. The process can be frustratingly slow, and at times, the system bugs out, abruptly returning me to the home screen. This inconsistency detracts from the otherwise solid user experience. Despite this, for its price and range of features, the Echo Show 5 (3rd Gen) remains a decent choice. Just be prepared for some hiccups when you dive into the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it keeps us updated with upcoming appointments and events. My wife and I leave at different times we can leave notes for each other, and little reminders for each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. The interface is sleek and easy to navigate. I love that it tells me my local weather conditions and Alexa is a great companion! The speakers work well for my Spotify account and Alexa is always happy to help! I’ll always recommend Amazon products, especially this one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Away from home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchased for my niece in the military away in Korea and it worked amazingly, he was able to see his newborn daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Show 5 - Glacier White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade of a previous version of the Echo Show. Love the newer design and the upgraded features!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    no regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well next to my bed - I can access things in several different rooms, so if I've forgotten a light somewhere, I don't have to get up. The speaker is not bad for its size and if I want music as I go to sleep, it's easy to get

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Works great. Perfect for a quick pop in on my family while im at work or to check in on my fur daughter. It has a feature for the dog! Super cool. My family can call me using this and its super helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price sometimes it doesn't work but one's you restarted it starters working again sometimes there's no sound wants you restarted it starters working again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this echo show

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with most of my echo show 5 except one of the 3 we bought started to not work after a few months. Other than that I am hooked on having Alexa in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this this was the perfect match to buy together cause it literally shows you outside at the door so if u don’t want to open the door this will help to decide if you want to or not lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i love alexa I am happy with my Alexa, it helps me a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A significant improvement over the 2nd Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3rd Gen has improved sound quality but the big difference is improved voice recognition and speed via a newer processor. I was always repeating requests on the 2nd Gen. Not so with the new one. A worthwhile upgrade for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cam monitoring ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for monitoring ring cam activity in office setting

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo perfect size for a small apartment. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day! AmazonDevices