Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Small but with great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality as expected from Alexa. We have other different Alexa’s, but this one is small but with an excellent sound. The bass are impressive for a small sized speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Little smaller than i’d expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grest device. Def smaller than i expected but i love the addition to my life. Sound quality is better than the speaker i have and i like seeing my photos scroll thru
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta buy for my mother she love it use it every day
I would recommend this to a friend - Pros mentioned:Ease of use
Every one needs an Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product-easy to use! We got this for a gift to my father in law and he loves it! He listens to music, checks out the weather and can call us if he wants!
I would recommend this to a friend - Pros mentioned:Screen size
GaryGraham
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon- Echo Show 5( 3rd gen.) 5.5 inch Smart Display is the coolest thing i have not been disappointed in this product im happy with my visit to BESTBUY.
I would recommend this to a friend - Pros mentioned:Setup
Nice little echo unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to set up to work with a Ring doorbell
I would recommend this to a friend - Pros mentioned:Sound quality
show off!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great, love the ability to display recipes etc, watch prime video presentations, great as alarm clock, also really like portability of 5 inch profile
I would recommend this to a friend My favorite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Echo Show 5 on my nightstand. Everything I need first thing in the morning. I have another older version I use in my kitchen.
I would recommend this to a friendWorks when it wants to.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes me mad everyday. I tell it to play a certain station and it always says "hmm i can't play that right now" this happens everyday!! It gets yelled at alot!!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, NicL2479. Thank you for your feedback on the Echo Show 5! We completely understand your frustration, and we're sorry to hear that you're experiencing this issue every day.
The "Hmm, I can't play that right now" response can often be caused by a few common issues. First, try restarting your Echo Show 5 by unplugging it from power, waiting 30 seconds, and plugging it back in — this clears temporary glitches that can interfere with music playback. Second, ensure your device has a strong and stable internet connection, as a weak signal can prevent stations from loading properly. Third, open the Alexa app, navigate to Settings > Music & Podcasts, and confirm that your preferred music service is set as the default and is properly linked to your account. Finally, try asking Alexa to play the station using its full name (for example, "Alexa, play [Station Name] on Amazon Music") to help the device identify the correct station.
If these steps do not resolve the issue, Amazon Customer Service is available 24/7 at 1-888-280-4331. We hope this gets your station playing smoothly — thank you for taking the time to leave a review!
Echo show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my wife. She seems to be very pleased with every aspect of it
I would recommend this to a friendDefinitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Our kids loves these.. this is the 3rd one we've purchased this year
I would recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it's very comfortable and useful for what it will be used for.
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product 10 at 10 helps me cook, and can turn on lights
I would recommend this to a friend - Pros mentioned:Sound quality
Great Item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great. Great picture quality and and takes up little space.
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, I am planning on buying another for my kitchen.
I would recommend this to a friendEcho Show 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Echo Show 5 much better then the 1st Gen that it replaced
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. It happens to answer any questions.
I would recommend this to a friend Great for kids communication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great way for my kids to communicate with me if I step out. The kids lock is very efficient it limits their searches. It’s great to connect them with grandma and other family members without having to expose them to a full phone.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new device. I am using it in the kitchen and it is very convenient. It was easy to set up and it works perfectly with the other Amazon devices I already have.
I would recommend this to a friend Lots of knowledge packed into compact device!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Amazon echo products! They never disappoint. We use them just about everywhere in the house! The blue is beautiful I wish the 8inch came in blue!
I would recommend this to a friend