Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works great! Would definitely recommend to family and friends
I would recommend this to a friendAlexa echo show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using an alexa in my phone for 10 years now and switched one of them to this echo show 5 for added security so I can see parts of my home when I am away.
I would recommend this to a friendMy dad loves his Alexa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my dad. He is bilingual, and she listens to both English and Spanish very clearly. He just had a newborn for lullabies
I would recommend this to a friendNice upgrade from Echo dot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Echo Show. Love the access to see sports hightlights. Love being able to video call family.
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was great getting another device we already have 4 and mi kid wanted one more
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re a strictly an Apple user, it takes a little getting used to. .
I would recommend this to a friendGreat value and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Plays amazon music and use mine as an alarm clock.
I would recommend this to a friendFun useful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my amazon echo so much. I have mine conveniently placed so i am always asking for timers and alarms. So handy!
I would recommend this to a friendEhh not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. Half the time it doesnt understand
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, NataeR. Thank you for taking the time to leave a review on the Echo Show 5. I understand your frustration with the device not understanding your commands consistently. Voice recognition issues can often be resolved with a few troubleshooting steps: (1) Ensure your Echo Show 5 has a strong, stable internet connection, as connectivity problems can significantly impact Alexa's ability to process voice commands. (2) Check the placement of your device—it should be positioned away from walls, other electronic devices, or sources of noise that might interfere with the microphones. (3) Restart your Echo Show 5 by unplugging it from power, waiting 30 seconds, then plugging it back in to refresh the system. (4) Make sure you have the latest software updates installed by checking in the device settings. (5) Try speaking more clearly and at a moderate pace, ensuring you're within a reasonable distance from the device (typically 3-8 feet works best). (6) If background noise is an issue, consider adjusting the environment or moving the device to a quieter location. (7) You can also retrain Alexa to recognize your voice better by going to Settings > Your Profile & Family > Voice in the Alexa app. If these steps don't improve the voice recognition performance and you continue experiencing issues, Amazon Customer Service is available 24/7 at 1-888-280-4331 for further assistance. Thank you again for your feedback, and I hope this information helps improve your experience with the Echo Show 5.
like alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have multiple units. They integrate seamlessly. Lots of devices can be run by Alexa. Have no real issues. You will need the app to work with the box during setup and adding peripheral devices
I would recommend this to a frienduseful device and great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So powerful. Integrates easily with many home smart devices making life easy. We purcahsed this as gift and easily integrates with blink and other security devices.
I would recommend this to a friendLoving It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with my Ring Doorbell! Now not only do I receive notifications on my phone but also on Amazon Echo 3! Loved it so much that I purchased one for my mom!
I would recommend this to a friendHappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good size, easy set up. works well. would buy again
I would recommend this to a friendMark Stone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in the store was awesome!!! All were willing to help.
I would recommend this to a friendGreat device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Absolute must have for the kitchen/living room. Super convenient.
I would recommend this to a friendGreat Pet-cam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller screen than the one I own. I am gifting it to my girlfriend's daughter because they have a cat. It's easier to keep track of your lovable feline on the echo than searching for your phone.
I would recommend this to a friendGreat Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great value, and the product is perfect to meet my needs.
I would recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the higher tier one, not this one. It freezes and lags out like an android phone from 2012. Unfortunately I’m stuck with it but don’t make the same mistake I did , if you want it, buy the one up, it has better specs and doesn’t lock up and lag so much
No, I would not recommend this to a friendNearsighted - major factor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only regret was I should of purchased a larger screen model - other than that, I like the Echo Show
I would recommend this to a friendNice sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Echo Show 5 replaces an earlier generation model that started glitching. We are hoping this one lasts a little longer. Would give 5 stars but the support service that Amazon provides for these products is dismal.
I would recommend this to a friend