Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Amazing Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is always good and I got this as a gift for someone
I would recommend this to a friendOutstanding quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had many echos over the years. The ones with the displays are always the best!
I would recommend this to a friendGets it done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s outdated and has its little issues but if used as an alarm or home assistant it’s perfect
I would recommend this to a friendMy first Alexa! Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking to get an Alexa this would be a good purchase for your first Alexa :)
I would recommend this to a friendIntelligent and accurate responses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing device for the price ! Speed of responses is unbelievably fast !
I would recommend this to a friendGet the larger screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Its ok but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is slow to react to the touch feature, it lags. Resolution is good and sound as well
No, I would not recommend this to a friend Best Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest device I’ve ever bought it is very useful.!! I’m definitely buy it again
I would recommend this to a friendEcho Show 5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Echo Show works great! My family is very happy with our purchase!
I would recommend this to a friendEcho show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service; Exactly what I was looking for for the right price and I loved it.
I would recommend this to a friend- Pros mentioned:Price
Decent.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoight it was exactly the thing i bought. Wasnt too expensive.
No, I would not recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a few as a gift for family members and they love it...
I would recommend this to a friendGreat buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. Able to see pictures when interacting with Alexa. Able to video call. Love it.
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just couldn’t pass this up. It’s my third one for my house. And I caught it on sale !!!
I would recommend this to a friendGreat 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great piece of technology, amazing for music which is what I mainly use it for
I would recommend this to a friendA very midrange attempt at a product… do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. Why?: it’s too slow for my liking. It’s a new 3rd gen product so there should be little to no lag. There’s advertising pop ups that are annoying. I bought it for ring cam integration but it works on and off. It’s definitely not worth it unless you just want an Alexa speaker with ability to show pictures or weather and time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning liksan,
Thank you for your detailed feedback about the Echo Show 5 (3rd Generation). We appreciate your honest assessment and are sorry to hear the device didn't meet your expectations.
Your specific concerns about:
Device lag
Advertising pop-ups
Inconsistent Ring camera integration are valuable points that we take seriously.
While the Echo Show 5 works well for basic functions like displaying photos, weather, and time, we understand these features alone may not justify the purchase for users seeking more advanced functionality and seamless smart home integration.
If you haven't already returned the device, you might try updating the software and checking your network connection. However, we respect your decision to return it if it's not meeting your needs.
We'll share your feedback with our product team as we continue to improve our devices.
Face Time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purpose for this purchase was to be able to FaceTime family and it works good.
I would recommend this to a friendAlexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhis has the same options that the regular Alexa plus the video option for a great price
I would recommend this to a friendworks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at first we dis struggle to connect it but after a while longer got it going
I would recommend this to a friendAlexa is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one i bought was defective and didn't work, I went to return it and mine has been working great!
I would recommend this to a friend