Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my ring doorbell definitely a great purchase.
I would recommend this to a friendPurchased for my son. He likes this device a lot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with the Amazon echo. My son has a few of them
I would recommend this to a friendAwesome gift for the Folks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to keep in touch with family and have alexa as well!
I would recommend this to a friendSlow response time compared to Echo Dot (3rd Gen)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the same four requests to the Echo Dot (3rd Gen) and the Show 5 (2 questions and 2 requests to start playing certain radio stations). The Echo Dot (3rd Gen) was much faster to respond and sometimes the Show 5 did not even successfully start the radio station.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear packerfan,
Thank you for sharing your feedback about the Echo Show 5 and for taking the time to compare its performance with your Echo Dot (3rd Gen).
I'm sorry to hear that you're experiencing slower response times with your Echo Show 5, and I understand how frustrating it must be when the device doesn't respond as quickly as expected or fails to start your radio stations successfully. You should be able to rely on consistent, fast performance across all your Alexa devices.
Response time differences can sometimes be influenced by several factors, including Wi-Fi signal strength, network congestion, or software updates. Here are a few troubleshooting steps that might help improve the Show 5's performance:
Ensure your Echo Show 5 is connected to a strong Wi-Fi signal and positioned within good range of your router
Try restarting the device by unplugging it for 30 seconds and plugging it back in
Check for any pending software updates in the device settings
If possible, try moving the Show 5 closer to your router to see if network strength is affecting performance
If these steps don't resolve the slower response times and radio station issues, I'd recommend reaching out to Amazon's customer support team directly at 1 888-280-4331. They can help diagnose whether there's a specific issue with your device or if additional troubleshooting is needed.
Thank you again for bringing this to our attention. Your feedback helps us understand where we can improve the user experience.
Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very healpful alexa with ability to drop in visually as well
I would recommend this to a friendThe best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Couldn’t ask for a better set of headphones to listen to
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great with the ring for my elderly parents
I would recommend this to a friendGood experience overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it a lot. But the screen developed the line in it within the first month but Amazon replaced it.
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased this because it came with a ring doorbell for $10. I thought it played Netflix but it doesnt. It's good for $10 though.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a white elephant gift. It was VERY popular!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a good price. Got a special deal on black friday
I would recommend this to a friendThe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make my live on one word EASY only say alexa that’s
I would recommend this to a friendIt worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Alexa Show. I’m constantly playing with it and learning new things.
I would recommend this to a friendGreat Addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Echo is a great addition to my bedroom. It is very responsive.
I would recommend this to a friendSuper great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I injoy it works great I had it for about 5 months love it
I would recommend this to a friendEcho Show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product does a lot of things like Prime Video and more.
I would recommend this to a friendMany uses in a little package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to an echo dot / bluetooth speaker. Sounds good and adds utility with the video screen.
I would recommend this to a friendGood Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised by how good it sounds and interacts with my voice
I would recommend this to a friendNice device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome great device everyone in house wanted to steal it
I would recommend this to a friendNice Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gift for friends and family, white is a nicer color
I would recommend this to a friend