Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Hate the dynamic volume.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but I cant figure out how to turn off the dunamic volume when playing music. If I make any noise itll suddenly jump up in volune, then it hears itself being noisy and becomes even louder. Not a fan. I set the volume for a reason. If I wanted to be in a screaming match with my alexa I would raise the volume myself.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi TristanP,
I am sorry to hear you were having trouble with the volume on your Echo Show 5. To turn off the dynamic volume (often referred to as Adaptive Volume) on your Echo Show 5, you'll need to use the Alexa app.
Here's how:
-Open the Alexa app.
-Tap "More" at the bottom of the screen.
-Tap "Settings."
-Under "Alexa Preferences," tap "Voice Responses."
-Toggle the "Adaptive Volume" option off. You'll see a toggle switch to the left of the option when it's off.
Hope this helps, have a nice day!
So nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! So good. Probably the greatest! Yes!!!!
I would recommend this to a friendGood speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but definitely google has better data in response to questions.
I would recommend this to a friendMip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it shows me the news . Overall I’m really happy with this item.
I would recommend this to a friendEcho Show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it for displaying pictures periodically through Amazon photos.
I would recommend this to a friendCould Be Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not fan. It barely recognizes "Alexa." I have to say it several times for it to respond.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Honestly,
We are sorry you are having this issue with the Echo Show 5! If you want to verify that your device's software is up to date, you can check on the Alexa app under device settings. You can also ensure your wake word is set to "Alexa" in the Alexa app as well.
If you have any further questions, you can call Amazon customer service! We are available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Awesome smart device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product good for the value and awesome tech
I would recommend this to a friendShow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and new showing photos and use Alexa in all aspects
I would recommend this to a friendALEXA ROCKS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the little tech knowledge I have, Alexa really surprised me.
I would recommend this to a friendgood for basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not quite larger enough screen, consider the 8"
I would recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase for a Christmas gift. Would recommend it to anyone.
I would recommend this to a friendSecret Santa Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very useful. Great secret santa gift. I’ve bought several.
I would recommend this to a friendSolid Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find that I liked this more than my Nest hub
I would recommend this to a friendFrustrated with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online for he first time. Got to Best Buy and they didn’t have it. Changed to ship to me. Received but it had no packing ima loathe cardboard box and unit was broke. Lost my $10 reward. I am not happy with Best Buy. Service was terrible. I want my reward back.
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad works as designed but wish it had just a couple more options with the Home Screen
I would recommend this to a friendFamily product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That product is nice and working fast I recommend for everyone
I would recommend this to a friendits cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and color of it but it’s so small though
I would recommend this to a friendAlexa is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo show is a great addition to the bedside table.
I would recommend this to a friendEcho show 5th gen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine I think was defective or she needed a hearing aid. Would not respond to commands. I recommend only if you get one that works properly.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AllenH! Thank you so much for your time and review of your experience with your Echo Show 5 device! I am terribly sorry to read that your device is having issues hearing and responding to your requests. There are a few troubleshooting steps you can try. First and foremost, try power cycling by either pressing and holding the Mute button until it says Turn Off and pressing the same button to power back on, unplugging it directly from the outlet or back of the device for 30 seconds, or by going into the device settings in the Alexa smartphone app and selecting Restart Device. Any of these will work. Sometimes just a power cycle corrects any glitches or software updates that may be pending. You can also check on that software update in case it is held up and causing bugs like this to occur. You can go to Settings, Device Options, About, and Check for Software Updates. If there is a pending update, it will begin downloading it and install and possibly power cycle the device once or twice during the update. If neither of these improves your experience any, we would love the opportunity to troubleshoot further with you to see if we can resolve and improve your experience some. Contact us directly at Amazon Customer Support at 888.280.4331 for further assistance. Thanks again for your time and feedback and I hope you have a fantastic day!
Small but effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Screen is small but does the trick.
I would recommend this to a friend