Customer Ratings & Reviews
- Model:
- B0BL5PYD69
- SKU:
- 6562290
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the product highly, frequently praising its great screen size, overall performance, and ease of use. They also appreciate its impressive battery life and speed. Further positive feedback highlights its lightweight design, good value for the price, and ample storage capacity.
This summary was generated by AI based on customer reviews.
Not happy with tablet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the tablet. But, Now it won't hold a charge very long. Been trying to charge it up, but now it won't. If I want to use or play with it. I will have to keep it plugged in.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello! Thank you for your feedback on the Fire HD 10 tablet. I'm truly sorry to hear that the battery is no longer holding a charge.
Here are some troubleshooting steps to help address the battery and charging issues you're experiencing:
1. Check Your Charging Cable and Adapter
Try using a different USB-C cable and power adapter to rule out a faulty charger. Even cables that look fine can develop internal breaks over time.
Make sure you're using the original Amazon 5W power adapter or a compatible charger. Third-party chargers may not deliver adequate power.
Inspect the charging port on the tablet for any debris or lint and gently clean it if needed.
2. Perform a Hard Restart
Press and hold the power button for 40 seconds until the device restarts. This can clear temporary software issues that may be affecting battery performance.
3. Check for Background Apps Draining the Battery
Go to Settings > Apps & Notifications > Manage All Applications and close any apps running in the background that you're not actively using.
Reduce screen brightness and turn off Wi-Fi when not in use to conserve battery life.
4. Check for Software Updates
Swipe down from the top of the screen, tap Settings > Device Options > System Updates to ensure your Fire HD 10 is running the latest software. Updates can include battery optimization improvements.
5. Factory Reset as a Last Resort
If the above steps don't help, a factory reset can sometimes resolve deep software issues affecting battery performance. To reset:
Swipe down twice from the top of the screen to open Quick Settings.
Tap the Settings icon.
Tap Device Options.
Tap Reset to Factory Defaults and confirm.
Note: A factory reset will remove all data from the device, so back up anything important first.
6. Battery Health Consideration
If the tablet is older and the battery has significantly degraded over time, this can be a hardware issue. Lithium-ion batteries naturally lose capacity with age and charge cycles, which may explain why the device now requires constant charging.
If none of these steps resolve the issue, Amazon Customer Support is available 24/7 and can assist with further diagnostics. You can reach them at 1-888-280-4331.
I hope this helps get your Fire HD 10 back to full performance. Thank you for your feedback, and I'm sorry for the inconvenience!
Kindle Fire Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy access to Kindle Unlimited and also connecting to internet for e-mail and shopping.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet for my granddaughter. Would be nice if easier to add different apps/3rd pty. Otherwise great for internet/child activities
I would recommend this to a friendTablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tablet for my grand daughter she loves it
I would recommend this to a friendM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift, my husband loves this tablet and easily it was set up and linked.
I would recommend this to a friendAmazon tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made, seemingly high quality. Good shipping material.
I would recommend this to a friendOn Fire!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - use it for the Kindle as well as many other functions!
I would recommend this to a friendGood price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale, decent table, perfect for traveling with your fav shows
I would recommend this to a friendTablet Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! Have certainly enjoyed using it so far for games as well as email.
I would recommend this to a friendFire Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was as advertised. It was a gift for my wife for Christmas to replace her last one. She's happy with it.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a basic device. Helpful to watch movies or play games. Good and simple.
I would recommend this to a friendAmazon Fire HD10 64GB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for its price. sometimes not responding to soft touches on the screen.
I would recommend this to a friendFire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as it should. Purchased for a dart league and added the scoring app.
I would recommend this to a friendYup its a tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like you would expect it, plays movies n’stuff like that.
I would recommend this to a friendFire been put out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the last gen. the case is week and crap it will break even in a case. I have had every kindle this one is junk. It is lighter because the thing is made cheaper.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Fire HD 10 Tablet. I am sorry to hear of the performance issues you were experiencing. Here are a few troubleshooting ideas to try to resolve performance issues in the future: 1. Check that your device has a strong internet connection. 2. Restart the tablet 3. Ensure the tablet is fully charged 4. Check to see what apps are running on the device and close any that are no longer in use. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Dissapointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Cannot figure out how to download games that i was playing on my samsung tablet
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, ShirleyK! To download games, you will want to navigate to the Amazon Appstore and search for the game you want to download. To start your download, select "Get" or the app's price. If you have any questions, I would recommend reaching out to Amazon Customer Support at 888.280.4331. I hope these steps help. Thank you, and have a great day!
Fire hd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery off after 8 hours not 13 like they saidi enjoy
I would recommend this to a friendNo charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved product but no charger came wirh it. According to the discription a charger shouldnhave been included.
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because I couldn't figure out how to download Google
No, I would not recommend this to a friendNot a good investment. Poor quality unfortunately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about a few months. Not a good investment :(
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SScherm,
Thank you for your feedback on the Fire HD 10. I am sorry the tablet stopped working after a few months. The Amazon Fire HD 10 standard tablet comes with a one-year limited warranty, it covers defects in materials and workmanship under normal, non-commercial use. The standard warranty does not cover accidental damage (e.g., drops, spills, cracked screens)You may contact Amazon customer support to file a claim 24/7 at 1-888-280-4331. I hope this helps.