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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 743 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Fire HD 10 Kids Pro for its durability and great screen size, making it a favorite among kids. The tablet also boasts good battery life and excellent parental controls. While the speed is satisfactory, some customers have expressed concerns about the storage capacity and the thinness of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-743 of 743 reviews
  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    Case is poor design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet itself is ok typical kindle. Battery life is ok. Case is junk and doesnt provide much protection on drops. Kickstand broke leaving sharp metal and screws sticking out. Could easily cause cuts to child. Upon notifying amazon told it was an accessory not a replaceable item. But the case has to be on tablet to be covered for replacement if it breaks. Have had several amazon kids editions this model case is the worst.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Daisysmom,

      We are sorry you are not satisfied with the case included with the Fire 10 Kids Pro Tablet. It is made with 36% post-consumer recycled plastic and no metal for safety. Further information about your tablets warranty can be found under the parent dashboard of your Amazon.com account. The customer service team is available 24/7 for assistance with your device. You can reach them at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 2 out of 5 stars

    BS. life span

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son with Autism this 10 pro, the only thing that ticks me off is the fact that it has a 5 hour life span. My son will turn it on by 7am and at noon he has to charge it, this usually happens twice a day, yet they advertise a 13 hour life span.BS, This is not my sons first unit, he's had them for years, multiple 7 and 8's so we know what works and what doesn't

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RoydA. Thank you for your feedback on the Fire HD 10 Kids Pro. I am sorry to hear of the battery issues you are experiencing. Here are a few troubleshooting ideas to try to resolve performance issues in the future: 1. Check that your device has a strong internet connection. 2. Restart the tablet 3. Check to see what apps are running on the device and close any that are no longer in use. A few other steps you can try to ensure to extend battery life are: 1. Force close apps running in the background.
      2. Dim your screen.
      3. Reduce your screen timeout.
      4. Confirm that your device is using the latest software version.
      5.Use Smart Suspend to disconnect from your network when it's not in use.
      6. Lower the volume or use headphones.
      7. Enable Battery Saver or Low Power Mode If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you! AmazonDevices

  • Rated 1 out of 5 stars

    DO NOT BUY FROM BEST BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy will do everything they can to not honor the worry free 2 year guarantee. Save yourself the hassle and shop direct from Amazon.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello AdamBlon! Our 2 year worry free guarantee for our kid's tablets is honored through Amazon Customer Support at 888.280.4331. Thank you for sharing your experience and I do hope this gets you the assistance you require for your replacement. I hope you have an awesome day! AmazonDevices