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Customer Ratings & Reviews

Model:
B01MZEEFNX
SKU:
6292552
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Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, compatibility with smart home ecosystems like Alexa and SmartThings, and the affordable price as significant advantages. Many appreciate the voice control features and reliable performance. However, some users mention the size of the plug as a drawback, and a few experienced connectivity issues. Concerns were also raised regarding scheduling options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,106 reviews
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this product with my lamp and it did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recognizable to alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, stick with Wemo!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not last

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died after 10month of use. Can't find a warranty replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with the computer but it hasn't come as of yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clumsy, old technology, and one day I just died

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it failed already

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't turn on anymore bad product, vendor should replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got it December 2, 2019

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug did not even last one month. It just blew out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best Smart Outlet I’ve used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Smart Plug is the best smart outlet I’ve ever used - simply because it works! I’ve waited to write this review because I wanted to stress test the plug for a few days... each and every time I’ve asked Alexa to turn on the lamp that is connected, it behaved exactly as intended. And the plug integrates perfectly with Alexa. I could not ask for a better smart plug than this Amazon branded plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased from best buy, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. This product arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at best buy again in the future. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient and user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo convenient. I use this product to turn on my lamp handsfree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service Resolving User Error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble linking the plug to the Alexa app. I kept getting a "provisioning" error telling me that it couldn't connect to my network. I had no such trouble with my first plug purchased directly from Amazon. I returned the device and bought another, with which I had the same failure to link. I finally called Amazon customer service and spoke with Joseph. He identified that the problem might be due to the device MAC address not being in the list of allowed devices in my router; indeed, shortly before I tried to link the second Smart Plug I had enabled MAC filtering, which I didn't realize would block addition of new devices to the network unless I manually entered the MAC address. Joseph manually entered the MAC into my Alexa account and I manually entered it into the router. Bingo! the plug linked and works perfectly. The failure to link had nothing to do with the Smart Plug. This all sounds complicated but the solution is simple. Turn off MAC filtering in your router before you add a new IoT device. Five stars for the product and five more for Amazon Customer Service whose persistence helped me identify my user error!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Smart Plug is Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Amazon Smart Plug along with an Amazon Echo Dot on Black Friday. These plugs have an incredible Wifi range and allow for easy control of appliances. We have used our plug to control the lights on our Christmas tree and are very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a fail attempt with etekcity WiFi to connect to my home I set product back and purchased the amazon plug. Set was easy by scanning bar code then auto connect in less than 60 sec. Took a little time figuring out how to rename plug from 1st plug but I works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Plugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already owned a bunch of those plugs in my home because it is so convenient. I already use the schedule function to create a regular routine using those smart plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have alexa accessory!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely revamped the way i use normal appliances. I have used it to control christmas trees, time oil diffusers, vary lighting for my pets. It is a must have for eveyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use; decent price, and works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works As Supposed To

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased a couple of these Amazon Plugs and haven't had any trouble installing and getting them running. They're very easy to set up and in just a few minutes, they're working great. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Alexa I was able the connect to my outdoor light and inside lights too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple but powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and control. You can turn anything into smart device with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa smart plug with super easy setup that makes home lighting automation a breeze.

    I would recommend this to a friend