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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 549 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the ClearStream 4MAX antenna's strong reception, resulting in great picture quality and a high channel count. Users also appreciate its ease of use during installation, as well as its overall performance and signal strength. While some find the antenna a little pricey and bulky, the positive aspects appear to outweigh these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 549 reviews
  • Rated 1 out of 5 stars

    This antenna does NOT work.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this, professionally, installed and aligned. It doesn’t work: Half the channels I’m supposed to get get no signal. The rest are weak and pixelate constantly.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi JohnV! We apologize our ClearStream 4MAX Antenna is not working out for you. Please try scanning for channels without the included amplifier. In most cases an amplifier isn’t necessary unless TV signals in your area are low power, or you have longer cable runs to multiple TVs. Also, try installing the antenna as high up as possible on a wall or in the window. We do have a free app called Antenna Point you can download to your iOS or Android phone. Once you download, the app will identify your location. You will see the towers in the surrounding area, so you aim the antenna in the right direction to pick up the TV signals. If these tips do not help, please give us a call at 877-825-5572 so we can troubleshoot and try to pinpoint what the problem could be. We are available 7 days a week to help. Thank you! antennasdirect

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work at all in area code 48737. Tried it both inside and outside on the roof.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi DaveF! We are very sorry to hear this. It is definitely odd to not be receiving any signal at all with the ClearStream 4MAX Complete. If you have not already returned the antenna, please give us a call at 877-825-5572. We would like to troubleshoot to see exactly what the issue could be so we can make this right for you. Thank you for your honest feedback of our product. antennasdirect

  • Rated 1 out of 5 stars

    Cheap.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 miles from a top 20 market and i only get 8 channels, none of which are ABC, NBC, CBS, Fox. The amp is only a 5v USB or AC transformer. My thin, $50 flexible antenna got more. I used the APP to properly position this in my attic and no improvement.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Please contact our tech support team. 877-825-5572. An attic install has a few more variables that a window antenna. The existing structured wiring scheme in the home may need to be prepped for antenna use. Best regards. antennasdirect

  • Rated 2 out of 5 stars

    Home ower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to work all the time to get local TV Clifton co bad for service

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi WilliamlH! We apologize you are not having the best experience with our ClearStream 4MAX Complete Amplified HDTV Antenna. We are here to help! At your earliest convenience please give our tech support team a call at 877-825-5572, and we will perform a FREE signal analysis of your area to see why you may not be receiving certain channels. We are here 7 days a week to help! Thank you for your purchase and feedback. antennasdirect

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna worked no better with a booster as it did without. I returned the antenna for a refund.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings from Antennas Direct! Thank you for your purchase and honest feedback of our ClearStream 4MAX Complete HDTV Antenna. We apologize you have not had a great experience with our product. We wish that before you returned the product you would have given us a call. If you are still in the market for an over-the-air antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a FREE detailed signal analysis of your area to determine which antenna is right for you and your location. We are available Monday-Friday to help! antennasdirect

  • Rated 1 out of 5 stars

    Antena

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work on my tv maybe different brand Best Buy don’t have many options

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hello, from Antennas Direct! If you give us a call at 877-825-5572, we can perform a detailed signal analysis of your location to help determine which antenna will work best for you and your area. We are available Monday-Friday to help! antennasdirect

  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antenna only picked up 10 or 15 channels. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi there, picking up all the channels can be a little trick sometimes. Please use our free Antenna Point app to aim the antenna towards the largest cluster of towers in your area. You will need to rescan the TV for channels when you reposition the antenna towards the towers. If repositioning doesn’t resolve the issue, we are available 7 days a week to help you receive the most TV channels. Depending on where you live, there may be obstacles causing interference with the signals further away from your location. Please give us a call and we will perform a free signal analysis in your area and then we can advise you where to install the antenna to receive the best TV signals. Call today at 877-825-5572 from 10am to 6pm CST. Thank you for leaving an honest review! antennasdirect

  • Rated 2 out of 5 stars

    Not for shop house with metal roof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good antenna just doesn’t work in a metal house

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings! Thank you for your purchase and honest feedback of our ClearStream 4MAX Complete HDTV Antenna. You are correct. Unfortunately, metal will heavily obstruct the signals you could receive. We always recommend the higher you can place the antenna the better. With the homes metal exterior, it sounds like you may want to consider mounting this antenna to your roof. If you would like tips on how to improve signal reception with a metal exterior, just chat with us online at https://www.antennasdirect.com or give us a call at 877-825-5572. Our customer support team members are here 7 days a week to help! antennasdirect

  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing an antenna that could pick up all my local channels. This antenna dies the job without the power booster since I am like only a few feet from the channel 4 tower the amplifier won’t allow that channel to come in so delighted able to get all local channels without disruption in signal was tired of fighting with the indoor antenna had to constantly mess with it to get channels happy customer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work at my house. Cant say it doesnt work just not at long distances. Im 90 miles from where it said the towers are and it wouldnt pick them up

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi there! Thank you for your purchase and honest feedback of our ClearStream 4MAX Complete HDTV Antenna. We do not advertise our antennas to pick up signals beyond about 70 miles. The curvature of the Earth will block most over-the-air broadcast signals at roughly 70 miles. According to the current laws of physics, it is generally impossible to deliver a range greater than that with a TV antenna. While you may receive signals from farther away in absolutely ideal conditions (a home atop a hill whose broadcast towers are directly on top of another hill with a clear shot between the two and absolutely no obstacles) or you’re inclined to engineer a unique (and probably dangerously tall) setup, then consistent, reliable reception of anything over 70 miles away should not be expected. Please give us a call at 877-825-5572, we can help pinpoint the issue and advise you on what your next steps should be to improve your reception and help get those missing channels. We are available Monday-Friday to help! Thank you. antennasdirect

  • Rated 2 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was probably a good product but my son came for a visit and brought one he wasn’t using so I returned it toBest Buy! The customer service was wonderful!

    I would recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi WilliamS! Thank you for your purchase and review of our ClearStream 4MAX Complete HDTV Antenna. We are glad to hear you had a great experience with our customer service team. If you are ever in the market for another OTA antenna, please consider trying us again. Give us a call at 877-825-5572. We will perform a FREE signal analysis of your area to determine which antenna is right for you and your location. We are available 7 days a week to help! antennasdirect

  • Rated 1 out of 5 stars

    Worked great for 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked wonderful for the first 2 days. Then nothing... obviously something broke. Im going to return for another and try again, but im not going to get my hopes up.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi Markymark! Thank you for your purchase and honest feedback. We are very sorry to hear this has happened. We do have a lifetime warranty on all antenna parts. If you have not returned the antenna yet, please chat with us at https://www.antennasdirect.com/clearstream-tv-support.html or give us a call at 877-825-5572. We can do a bit of troubleshooting to see if we can pinpoint what the problem may be. We can always send you the parts needed if you would like to bypass the return process. We are available 7 days a week to help! antennasdirect

  • Rated 1 out of 5 stars

    antenna direct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how this product works. I requested a electrician to install it as instructed, and they said they can't. So I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings! We apologize you are having a hard time finding assistance with your installation. However, we are here to help! We have a list of installers we have vetted for installation of our antennas. Here is the link to our installers page on our ADs website:  https://www.antennasdirect.com/antenna-installers.html. If you need any assistance at all or would like us to help walk you through installation yourself, please reach out to our customer care team at 877-825-5572. We are here 7 days a week to help! Thank you for your purchase and feedback of our product. antennasdirect

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t return this fast enough. Old fashioned rabbit ears brought in more channels than this did.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi Geoff! Thank you for your purchase and feedback of our ClearStream 4MAX Complete Amplified HDTV Antenna. We are sorry it did not work out for you. We wish you would have called, before you returned the product, so we could troubleshoot and give you tips on ways to improve signal reception and more successful placement options. We really appreciate your purchase and honest feedback of our product. antennasdirect

  • Rated 1 out of 5 stars

    Geek Squad wasted my time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use this product Because Geek Squad wouldn’t set it up.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi from Antennas Direct! We understand you are not happy with Geek Squad. However, you gave the product a 1-star review and this is not a product issue, it is a Geek Squad installation issue. Please contact Geek Squad with your concerns. Thank you! antennasdirect

  • Pros mentioned:
    Channel count, Installation

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. Installed it myself in the attic. The instructions were clear and made setup extremely easy. I live in a remote location and still am able to receive 36 channels including two that are blocked by our streaming service. Exactly why I purchased this product. I even get Boston channels which is 70 miles away. Very much worth it. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no different then the paper clip I am using. Looks good.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings Marty! We apologize you have not had a great experience with our ClearStream 4MAX Complete HDTV Antenna. Antenna signals can be tricky due to fluctuations in signal strength coming from the TV transmitting towers and atmospheric conditions. Try moving the antenna to another location, up higher is always best, and rescan your TV for channels. We recommend you try moving your antenna to several locations and rescan your TV every time you move the antenna until you find the best signals. You may also want to try running a channel scan without the included amplifier. Over-amplification can occur if you are trying to use an amp too close to the broadcast towers. If you need any help with these steps, or they do not work for you, please give us a call at 877-825-5572. We are available 7 days a week to help! Thank you for your purchase and feedback. antennasdirect

  • Rated 3 out of 5 stars

    Tvantenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install...................................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great antenna ,price and solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best antenna. Easy to assemble,easy to put into place.ive picked up 40 channels, including locals.cable is getting so expensive, i needed to find an alternative. Price was comparable to one mos. cable bill, and yet this is free after the initial buy. You still need internet to run this. But not all the pkgs ,they offer.Very clear picture.definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Great reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This thing is great! and I am using it indoors at a window. My weak Dish OTA tuner found 93 channels, including all the big locals I was looking for. Tried one of those flat amplified indoor antennas first and got pixelation and weak reception. The ClearStream 4MAX with amplifier works perfectly...strong signal and no pixelation.

    I would recommend this to a friend