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Customer reviews

Rating 4.4 out of 5 stars with 2759 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,759 reviews
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pick up HD signals over 20 miles. Could hardly pick up any channels in our area. Bought an old style roof top antenna and it worked much better.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings Blindog! Thank you for your purchase of our ClearStream 4MAX. We apologize this antenna did not work out for you. We wish you would have called us, and we could have helped troubleshoot to see what the problem was. We do greatly appreciate you trying our product and providing feedback. Thank you for your business! antennasdirect

  • Rated 5 out of 5 stars

    Great Antenna If You Want To Cut The Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this antenna so I could cut the cable high cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a disabled person who was sold this and was told it was the best. Maybe true but I asked if it was easy to set up. He said "yes" my 2 guy Neighbor's looked at the directions and said they couldn't help me with it

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      With the ClearStream 4MAX, there are antenna parts to assemble, and more parts for the mast. The ClearStream 2MAX antenna is fully assembled and comes with a base stand and a mast. If you are placing the antenna inside your home, this antenna is very easy to setup. This product does not come with coaxial cable. If you need any assistance with setup, call us toll-free at 1-877-825-5572. We are available 7 days a week. Our hours are 9am to 9pm Mon - Fri and on the weekends from 10am to 6pm, CST. Antennasdirect

  • Rated 1 out of 5 stars

    HD antenna

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you live in an area where you can get reception because I tried multiple at least and I don’t live in an area where I can get reception for an HD antenna

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV antenna

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought after I talked to friends. Doesn't work very good. I may in the future buy another type.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hello WandaE, we are sorry to hear you did not have a great experience with our ClearStream 4MAX. Please call one of our experts before you return the product to the store. We have years of experience judging satellite overviews to estimate the signal blockage caused by obstructions such as trees, foliage, buildings etc... these obstructions will block signals and cause interference with other signals. Then we use information that you provide for your installation to finalize our recommendations on why you are not receiving more channels. You may simply need a booster to complete your setup. Please give us a call today at 877-825-5572. We are available 7 days a week from 9am to 7pm weekdays and weekends from 10am to 6pm CST. Thank you! antennasdirect

  • Rated 1 out of 5 stars

    Antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in my area,could not get a signal.tried moving it to different area even check direction of signal.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hi there, we’re sorry to hear you were not satisfied with your purchase of our ClearStream 4MAX HDTV Antenna. Our antennas have the highest success rates of all antennas sold in the market to pick up all the available channels in your area, and we use premium materials to build our antennas for robustness and durability to last a lifetime. We would be interested to hear more about your experience. We realize you probably already returned the antenna, but please call our support team for a quick signal analysis at 877-825-5572 and they can recommend the product that is best for your location, and have tips on how to improve the number of channels you will receive. You can also chat with a rep online at antennasdirect.com or send us a message here https://www.antennasdirect.com/customer-service.html. We are available 7 days a week! Thank you for leaving a comment. antennasdirect

  • Rated 1 out of 5 stars

    Mileage is wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, distance was for 70miles nearest channels were 40 miles and I could not pick up one channel out of 14 according to antenna maps.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Every location is different. The towers in your surrounding area will not be the same geographical location or the same distance from your home to the towers. We recommend placing the antenna as high up as possible. Placing an antenna in the right location is the key to getting better signals. The best thing to do is call our support team and have them perform a free signal analysis of your area to see if an antenna would work in the location you plan to install it. We are available 7 days a week at 877-825-5572 or you can chat with a team member at antennasdirect.com. antennasdirect

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. I will Attribute it to the fires. But ended up getting Hulu. I hope it helps better when we get a home.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      We sorry to hear you did not have a good experience with the ClearStream 4MAX. Please call our support team so one of our experts can assist you. We are available 7 days a week 877-825-5572 or send a message to [email protected]. antennasdirect

  • Rated 1 out of 5 stars

    can't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to be able to dump cable company but it doesn't work with my old analog tv. now I have to buy a digital converter box. I think i'll wait 'til my tv fails

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pick up a single channel. Returned item. Bought a different brand and now receive 62 channels.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Sorry for the inconvenience. antennasdirect

  • Rated 1 out of 5 stars

    Won't pickup VHF at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps losing and gaining UHF channels. Refuses to pickup VHF channels. Why do you sell this since it is not reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work 45+ miles from towers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in upstairs window, facing direction of towers, and picked up only 1 program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV antenna

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna did not work well with my TV. I'm not sure if it's my location, but it didn't pick up very many channels. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      We wish you would have called us for help! Sorry you had to return a product that is high-performance. There was some obstruction or too close to electronics in your home for the antenna to work properly. antennasdirect

  • Rated 1 out of 5 stars

    I get PBS steady...and nothing else.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and tried to like this. Got an ION amplifier which helped me get nothing. So stay clear from that too. 1 channel, then 7, then 1. Faith in this product is gone.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Please call our Support Team and they can advise you on tips to troubleshoot your TV reception to get more stations. Signals can be tricky sometimes in certain areas of the U.S. We can help! Should only take 10 mins of your time for advise 877-825-5572 and 7 days a week from 9 am to 9pm weekdays and on weekends from 10am to 6pm Central time. antennasdirect

  • Rated 1 out of 5 stars

    Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get a signal....at all. I have tried all the antenna that Best Buy sells....I am told that that product has more returns than anything else in the store.....that's a shame!

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Greetings from Antennas Direct! We do not have many of these antennas returned, so receiving the best signals may have something to do with the transmitting towers signal strength and where your home is located from the towers. Please call us and speak with a Connection Crew team member toll-free at 1-877-825-5572 or send us a message on antennasdirect.com and we will evaluate your home location for you and provide tips on receiving the best signals. The call and support are free. We are available 7 days a week. 9am to 9pm Mon - Fri and Sat – Sun 10am to 6pm Central Time. Antennasdirect

  • Rated 1 out of 5 stars

    Can’t get the channels I want 11 & 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for what I paid. I expected better From your products. I get most products from you and they are good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No channels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live near McDonald's 61 Scoggins Dallas Georgia and I couldn't get any signals so I'm going to have to bring it back

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      This is unusual for the ClearStream 4MAX. Before returning the antenna, please call into customer support so that we can troubleshoot your issue. This should only take about 10 minutes of your time. We are available 7 days a week from 9am to 9pm weekdays and 10am to 6pm weekends. The call is free and so is the support. Toll-free 877-825-5572. antennasdirect

  • Rated 1 out of 5 stars

    Doesn’t work in mountain areas in Vermont.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are located 45 miles from nearest broadcast station. Received no channels after numerous scans. Returned for credit

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      Hello Sherri! We apologize this antenna did not work for you. If you are still in the market we recommend you try our Transmitter Locator at https://www.antennasdirect.com/transmitter-locator.html. You will be able to see where the towers are located, the number of TV channels available in your area, and the distance from your home to each tower. This will help pinpoint which antenna would be right for you. We do greatly appreciate you trying our product and providing feedback. Thank you for your business! antennasdirect

  • Rated 1 out of 5 stars

    didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be a great product...just didn't work in my location. I returned it .

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      We are sorry to hear you didn't have any luck with the ClearStream 4MAX. This is highly unusual. We do offer personalized support to help you choose the right antenna for your location. Where you install the antenna could have effected the signal reception. If you would like free support with no obligation to purchase from us, call 877-825-5572. We are available 7 days a week. antennasdirect

  • Rated 1 out of 5 stars

    Poor Solution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointed. Did not work any better than current wire antenna, actually was worse. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from Antennas Direct Expert
      Posted .

      We are very sorry to hear you had trouble receiving signals with our ClearStream 4MAX TV antenna. This could have been due to the location of the tower and where you installed the antenna in your home. In these cases, we suggest moving the antenna to a couple different locations and running some additional channels scans after moving the antenna to see if you can pick up the signals that are not coming in. If you decide to use an antenna again, please give us another chance. Give us a call and we'll perform a free signal analysis in your area to educate you on where the towers are located, and which antenna would work best for your location to help ensure you are able to get all the channels you want to watch. We are available 7 days a week at 877-825-5572 from 9am to 7pm M-F and on weekends from 10am to 6pm CST, or you can chat with us at https://www.antennasdirect.com. Thank you for leaving a review. antennasdirect